Credit Controller

AccessPay; Manchester; Hybrid; GBP 100,000 - 125,000; Part time

Job summary

A financial technology company in Manchester is looking for a diligent Credit Controller to manage accounts receivable on a part-time basis. The role includes monitoring overdue accounts, producing credit control reports, and providing customer support. Ideal candidates will have experience in finance, excellent communication skills, and attention to detail. This position offers a hybrid work model with various benefits including a supportive work environment, holiday allowances, and professional development opportunities.

Benefits

25 days’ holiday

Birthday off work

Free Gym Membership

Health cash plan

Cycle to work scheme

Discounted Parking

Qualifications

• Previous experience in credit control or accounts receivable.
• Strong eye for detail and high level of accuracy.
• Good organisational and time management skills.

Responsibilities

• Manage accounts receivable and send payment reminders.
• Monitor overdue accounts and follow up with customers.
• Produce credit control reports and highlight at-risk accounts.
• Liaise with other teams to resolve invoice issues.

Skills

Attention to detail

Excellent communication skills

Organisational skills

Negotiation skills

Problem-solving abilities

Tools

Accounting software

Job description

Hours and Working Schedule

3 days per week, open to discussion on the days/hours worked.

About the role

We are seeking a diligent and organised Credit Controller to help manage our accounts receivable, monitor outstanding payments, and support the broader finance team on a flexible part time basis (3 days/week, though we are open to discussion on days/hours worked).

This role is ideal for someone who enjoys balancing financial responsibility with strong customer/contact management, values flexibility, and will also serve as the first point of contact when customers raise queries related to their invoices.

What you’ll be doing

• Manage accounts receivable, including sending out statements and payment reminders.
• Monitor overdue accounts, follow up with customers for payment in a timely and professional manner.
• Maintain accurate records of customer accounts.
• Produce regular credit control reports (e.g. debtor reports), highlight at risk accounts and recommend actions.
• Support month end/financial close activities related to receivables.
• Provide excellent customer communication: negotiate payment plans, offer reminders and follow up calls, handle queries politely and professionally.
• Liaise with other teams (Sales, Implementation, Customer Success) as needed to resolve invoice or credit related queries or disputes.

About you

• Previous experience in credit control, accounts receivable, or similar finance/AR role.
• A strong eye for detail and high level of accuracy.
• Good organisational and time management skills, able to prioritise tasks in a varied workload.
• Excellent communication and negotiation skills; confident dealing with customers in medium to large organisations.
• Competent with accounting software/ERP systems (or willingness to learn).
• Comfortable working (given part time nature), but also collaborating with wider finance and other teams.
• Professional, polite, persistent, with good problem solving abilities.
• Hard working and well organised.

Benefits and Working Conditions

• Great Place to Work certified 3 years running
• A supportive, collaborative finance team who love what they do
• Hybrid working (1 day per week in our Manchester office)
• 25 days’ holiday public holidays increasing with length of service (pro rated for part time employees).
• Birthday off work.
• 2 paid volunteer days a year
• We operate a Salary Exchange pension scheme which you will be auto enrolled into from day one of employment.
• Free Gym Membership with Pure Gym or £240 yearly Wellbeing Allowance
• Enhanced maternity, paternity, and adoption leave
• Cycle to work scheme
• Health cash plan
• Free breakfast & lunch when in the Manchester office
• Discounted Parking in Manchester
• Access to training - both internal and external
• We plant a tree for every new joiner that joins us!
• We are a dog-friendly office
• And many more

AccessPay values

• Always Learning - They are naturally inquisitive, always striving to become an expert in our field.
• Supportive - Helpfulness sits at the heart of your culture, when they win, we win as a team.
• Driven to Achieve - They are passionate and energetic - whatever the mission. When they encounter challenges they show courage, resilience, and initiative to overcome them.
• Committed to Excellence - Through their technical prowess, creativity, personal integrity and accountability, they deliver exceptional outcomes and exceed expectations time and time again.