Credit Controller

4th & Reckless; Altrincham; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A trendy retail brand in Altrincham is seeking a Credit Controller to manage the credit and collections process. You will ensure timely payments, assess creditworthiness, and build strong customer relationships. The ideal candidate has at least two years of credit control experience and excellent analytical skills. This role offers a hybrid working model with vibrant team culture and competitive benefits.

Benefits

Birthday day off

25-day holiday

Flexible hours

40% off staff discount

Team socials

Competitions

Qualifications

• At least 2 years’ experience in credit control.
• Proven ability to resolve queries and communicate clearly with clients.
• Experience in wholesale and/or e-commerce desirable.

Responsibilities

• Take ownership of the Sales Ledger and keep accounts on track.
• Monitor debtor ledgers to ensure timely payments.
• Investigate and resolve late payment issues.
• Manage payments through EDI portals.
• Build strong client relationships.

Skills

Credit control experience

Clear communication with clients

Resilience

Self-Starter

Attention to detail

Excel proficiency

Analytical skills

Tools

Sage

Job description

Tudorknight (TK) was incorporated in 2013 and started trading in 2018 and is known for the consistent dedication to quality, design, development, sourcing, and distribution services to major retailers across the UK, Europe, the Middle East, America, and Australia.

A newly formed role, whereby the Credit Controller is responsible for managing the credit and collections process to ensure timely payments and maintain healthy cash flow. This role involves assessing creditworthiness, negotiating payment terms, resolving disputes, and implementing recovery procedures. A successful Credit Controller protects the company’s financial health while maintaining strong customer relationships.

Roles & responsibilities

• Take ownership of the Sales Ledger and keep all accounts on track.
• Monitor debtor ledgers to ensure invoices are paid on time.
• Investigate and resolve late payment issues quickly and effectively.
• Upload invoices and manage payments through EDI portals.
• Build strong client relationships, handling queries and disputes with confidence.
• Collaborate with our sales and merchandising teams to deliver a seamless customer experience.
• Apply smart credit control procedures to minimise overdue accounts and bad debt.
  

• At least 2 years’ experience in credit control
• Proven ability to resolve queries and communicate clearly with clients at all levels
• Resilient in a fast-paced environment
• Self-Starter
• Meticulous attention to detail
• Confident excel user
• Finance system user – Sage experience desirable not essential
• Strong analytical skills
• Previous experience of working within wholesale and/ or e-commerce is desirable

• Birthday day off
• 25-day holiday
• Flexible hours
• Vibrant team
• 40% off staff discount
• Team socials
• Competitions
• Hybrid working - 4 days in the Altrincham office