Credit Control Supervisor

Edwards & Pearce; Hessle; On-site; GBP 30,000 - 45,000; Full time

Job summary

A reputable consulting agency in the UK is seeking an experienced Credit Control Supervisor to manage the credit control process, oversee a team of controllers, and build client relationships. The ideal candidate will have a proven track record in credit control and strong communication and negotiation skills. This is a full-time, office-based role in a supportive environment.

Benefits

Supportive environment

Family-owned company

Qualifications

• Proven history working within Credit Control managing high volume and complex debtors lists.
• Experience in supervising a team of credit controllers.
• Ability to maintain customer contact, payments, and records accurately.

Responsibilities

• Oversee the credit control process from assessing risk to solving queries.
• Manage the reduction of the company's outstanding debt.
• Build relationships with clients throughout the credit procedure.
• Support and develop a small team of credit controllers.
• Assist the credit manager with departmental operations.

Skills

Communication skills

Negotiating skills

Team management

Assertiveness

Tenacity

Job description

Edwards & Pearce are working with a well‑known local client to source an experienced Credit Control Supervisor. Applicants must be time served and confident to oversee an experienced team of controllers by showing tenacity, assertiveness and strong communication skills.

THE ROLE

• Full time hours, office based.
• All aspects of credit control from assessing initial risk to solving queries.
• Proactively manage the reduction of the company's outstanding debt.
• Build and maintain relationships with clients throughout the credit procedure.
• Identify, investigate and resolve all issues with client accounts.
• Support, encourage and develop a small team of credit controllers.
• Assist the credit manager with the smooth running of the department.

THE CANDIDATE

• Applicants must have a proven history working within Credit Control including managing high volume and complex debtors lists.
• Experience supporting and supervising a team of credit controllers.
• Confidence to forge & develop business relationships in order to retrieve debt.
• Be able to accurately maintain customer contact, payments and records.
• Be tenacious, assertive and possess strong negotiating skills.

THE BENEFITS

• Family-owned company
• Supportive environment

THE CONSULTANCY

Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer