Credit Control Manager

Adecco; Southend-on-Sea; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading employment agency is seeking an experienced credit professional for a critical role in credit control. You will own the credit control function, enhancing cash flow performance and managing risks. Responsibilities include leading a team to set credit limits and ensuring timely collections. Ideal candidates are proactive, possess strong interpersonal skills, and have a solid credit control background. The position offers an attractive total rewards package, generous holiday allowances, and ongoing training opportunities.

Benefits

Attractive total reward package

Generous holiday allowance

Workplace pension provision

Employee benefits platform

Ongoing training and development

Wellbeing support

Qualifications

• Proactive credit professional with confidence to lead and influence.
• Strong background in credit control and team management.
• Ability to manage large volumes of accounts effectively.

Responsibilities

• Establish and maintain credit control practices to support growth.
• Lead the receivables strategy for timely collections.
• Evaluate customer credit requests and advise on risk.

Skills

Leadership

Credit control management

Negotiation skills

Analytical skills

Interpersonal skills

Attention to detail

Organizational skills

Job description

Overview

This role offers the opportunity for an experienced credit professional to take full ownership of a credit control function within a dynamic commercial setting. You will play a key role in strengthening cash flow performance, managing credit risk and leading a small team to deliver consistent and effective results.

Responsibilities

• Establish and maintain credit control practices that support business growth while protecting financial exposure.
• Lead the receivables strategy ensuring timely and effective collection across a broad customer base.
• Oversee and support a small credit control team across multiple sites, setting clear expectations and driving performance.
• Evaluate customer credit requests, set appropriate limits and advise internal teams on credit related risk.
• Take responsibility for escalated account issues, working closely with finance and operational colleagues to resolve disputes and billing matters.
• Produce meaningful management information on debtor positions, cash flow and credit risk to support informed decision making.
• Review existing processes and systems, identifying opportunities for improvement and greater automation.

Skills and Experience

• The successful candidate will be a proactive and commercially focused credit professional with the confidence to lead and influence across the business.
• Strong background in credit control with experience leading or supervising a team.
• Proven ability to manage large volumes of accounts and drive improved collection outcomes.
• Excellent interpersonal skills with the ability to negotiate and engage effectively at all levels.
• Solid analytical skills with confidence using Excel to produce reports and insights.
• A practical hands-on leadership style focused on coaching, development and accountability.
• Highly organised with strong attention to detail and the ability to manage competing priorities.
• Experience within logistics, transport or a similar operational environment would be an advantage.

What is on Offer

• Attractive total reward package.
• Generous holiday allowance in addition to public holidays.
• Workplace pension provision.
• Access to an employee benefits and discount platform.
• Ongoing training, professional development and learning resources.
• Cycle to work and vehicle schemes.
• Regular team engagement and recognition initiatives.
• Wellbeing support and mental health resources.
• Digital learning platform to support continuous growth.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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