Credit Control Assistant Manager

Nicholls & Clarke; Greater London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading company in financial management is seeking a Credit Control Assistant Manager to oversee debt collection and support the Credit Manager. The ideal candidate will have supervisory experience and a strong credit control background. Responsibilities include chasing overdue payments, monitoring credit limits, resolving disputes, and maintaining accurate records. This role requires excellent communication skills and a proactive approach to improving cash collections.

Qualifications

• Previous supervisory experience in credit control is essential.
• Ability to communicate professionally with clients and colleagues.
• Experience in improving cash collections.

Responsibilities

• Chase overdue payments via phone, email, or letters.
• Monitor customer credit limits and account balances.
• Resolve payment disputes and liaise with internal teams.
• Maintain accurate records of communications.

Skills

Team leadership experience

Strong credit control background

Effective communication

Job description

The Credit Control Assistant Manager, reporting directly to the Credit Manager, will be responsible for overseeing the Company's debts, by ensuring the prompt collection of payments, whilst maintaining precise and up-to-date records. The successful candidate will provide support to the Credit Controllers and Credit Manager. You will ideally have had previous team lead / supervisory experience - and a strong background within credit control working within a busy Sales environment In this role you will need to maintain positive relationships with clients, peers and colleagues, as well as efficiently and professionally resolving account-related issues.

The primary objectives of this position are:

• Chasing overdue payments via phone, email, or letters.
• Monitoring customer credit limits and account balances. Evaluatethecreditworthinessofnewandexistingcustomers, settingappropriatecreditlimitsagreed with the Credit Manager tominimizefinancialrisk.
• Resolving payment disputes and liaising with internal teams to address issues.
• Maintaining accurate records of communications and payment histories.
• Look for ways to improve cash collections

Main duties and responsibilities

Actively pursue current and overdue debt whilst maintaining positive relationships by communicating professionally and amicably with...