Credit Control Assistant

Adecco; East Midlands; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is looking for a dedicated Credit Control Assistant to join the Invoicing & Recoveries Team in Castle Donington. This 6-month contract role involves monitoring outstanding invoices, contacting customers about overdue accounts, and collaborating with teams to resolve discrepancies. The ideal candidate will have strong communication skills, proficiency in Excel, and the ability to work effectively both independently and as part of a team. This role offers a pay rate of £17.30 per hour with 37 hours of onsite work per week. Don't miss this opportunity to support the financial health of operations while advancing your finance career.

Qualifications

• Previous experience in credit control or related finance roles.
• Experience in Claims Handling or Insurance Claims is a plus.
• Ability to work independently or collaboratively.

Responsibilities

• Monitor outstanding invoices for accuracy and timely collections.
• Contact customers to follow up on overdue accounts.
• Collaborate to resolve invoice discrepancies.
• Maintain records of collection activities.
• Provide reports on collection status and aged debt.
• Escalate complex accounts appropriately.

Skills

Diplomacy

Communication

Interpersonal skills

Proficiency in Microsoft Excel

Results-driven mindset

Job description

Are you ready to jump into an exciting role within the utilities industry? Our client is looking for a dedicated and enthusiastic Credit Control Assistant to join their dynamic Invoicing & Recoveries Team! If you thrive in a fast-paced finance environment and enjoy fostering relationships while ensuring prompt payments, this is the perfect opportunity for you!

Summary

• Start date: January 2026
• Duration: 6 months with potential to be extended
• Location: Castle Donington
• Pay Rate: 17.30 per hour
• Hours: 37 hours per week Monday to Friday 8-4 all onsite

What You\'ll Do

• Review and monitor outstanding invoices, ensuring accuracy and timely collections within payment terms.
• Contact external customers via phone, email, and written correspondence to follow up on overdue accounts and arrange payments.
• Collaborate with internal teams to resolve any invoice discrepancies or disputes.
• Maintain detailed and accurate records of all collection activities and communications.
• Provide regular reports on collection status, aged debt, and other key metrics to management.
• Escalate complex or high-risk accounts appropriately for further action.

What You\'ll Have

• Previous experience in a similar environment, showcasing your diplomacy and communication skills in managing customer relationships, both in writing and verbally.
• Experience in a Claims Handling or Insurance Claims environment is a plus!
• Proficiency in Microsoft Excel to help you analyse and report on key metrics.
• Strong interpersonal skills, with the confidence to work independently or collaboratively within a team.
• The ability to prioritise tasks effectively to meet deadlines.
• A pragmatic approach, adapting quickly to changes and aligning your skills to meet the needs of different stakeholders.
• A results-driven mindset, focused on achieving performance goals.

If you\'re excited about taking on this challenge and making a significant impact within the team, we want to hear from you! Don\'t miss this opportunity to shine in a vital role that supports the financial health of our client\'s operations.

Join us in shaping the future of utilities while advancing your finance career. We can\'t wait to see what you bring to the table!

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

If you do not hear back after 5 working days, please assume that you have unfortunately been unsuccessful on this occasion.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)