Credit & Collections Specialist

PowerToFly; Reading; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A global leader in energy solutions is looking for a Credit & Collections Specialist in Reading, UK. The role involves managing accounts receivable processes, ensuring customer satisfaction, and implementing credit strategies. Applicants should have 1-3 years of experience in a collections role, possess strong communication skills, and be proficient in MS Office. This position offers a mix of in-office and remote work, fostering teamwork and compliance with finance regulations.

Qualifications

• Minimum 1-3 years experience in Accounts Receivable or collections.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office applications.

Responsibilities

• Manage customer inquiries and ensure satisfaction.
• Improve accounts receivable processes.
• Prepare accounts receivable reports and aging analysis.
• Ensure compliance with accounting policies.

Skills

Effective communication

Customer service

Attention to detail

Team collaboration

Proficiency with MS Office

Education

High School diploma or equivalent

Degree in accounting, finance, or related fields

Tools

ERP software

Job description

This position will work three days at the Bellingham, WA OR Reading, PA office and two days remote.

EnerSys is a global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products.

Job Purpose

Reporting to the Accounts Receivable Supervisor the Credit & Collections Specialist is a crucial role in the accounts receivable process. This role requires timely collections of outstanding receivables while ensuring high levels of accuracy and customer service in a B2B environment.

Essential Duties and Responsibilities

• Customer Management: Provide excellent customer service by addressing inquiries, resolving issues, and ensuring resolution of discrepancies to maintain a high level of customer satisfaction.
• Process Improvements: Provide continuous improvements to the AR process to reduce days’ sales outstanding (DSO), accelerate cash collections and create efficiencies. Contribute to the development and implementation of best practices within the accounts receivable function.
• Reporting: Prepare reports on accounts receivable including aging analysis and recommendations for improvements.
• Compliance: Ensure compliance with accounting policies, procedures, and relevant regulations. Stay informed about changes in accounting standards and communicate any potential impacts. Provide support to SOX Compliance requirements.
• Credit and Collections Management: Assess credit risk, monitor credit terms, and collaborate with regional Manager. Implement effective collection strategies to minimize overdue accounts and reduce bad debt.
• Teamwork: Collaborate with cross-functional teams, including Customer Service, Sales and Field services to ensure alignment of processes and effective communication.
• Prepare: Adjustments such as write-offs and journal entries in accordance with best practices and company policies. Account reconciliations, manual invoices, customer correspondence and adjustments as required.
• Support other members of Finance team on an Ad hoc basis.

Qualifications

Minimum Qualificatons:

• 1-3 years progressive work experience in an Accounts Receivable or collection’s role
• High School diploma or equivalent
• Ability to communicate effectively, both orally and in writing
• Excellent communication, interpersonal, and leadership skill
• Proficiency with MS Office applications (Word, Excel, Outlook, and Teams)
• Willingness to dig into details; inquisitive in pursuing further understanding/clarity on behind-the-scenes workings with own initiative
• Ability to interact with staff, customers, and representatives in a professional manner
• Ability to work on multiple ERP systems simultaneously

Preferred Qualifications:

• Degree in accounting, finance, or related fields
• Experience in credit and collections in B2B markets
• Experience working in a large ERP software environment and corporate accounting environment

General Job Requirements

• This position will work in an office setting, expect minimal physical demands.

EnerSys provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.