Credit Analyst Support - Asset Finance

Metro Bank; Guildford; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A prominent financial institution in Guildford seeks a candidate passionate about starting a career in the financial sector. The role involves providing exceptional customer service, collecting data for internal systems, and assisting the credit analyst team with tasks. Candidates must be accurate, manage enquiries efficiently, and thrive in a fast-paced environment. The position offers competitive pay, annual bonuses, and a variety of benefits, including a generous holiday allowance and opportunities for career advancement.

Benefits

Competitive salary

Discretionary annual bonus

Generous holiday allowance

Attractive pension scheme

Healthcare

Life assurance

Colleague discounts

Qualifications

• Must be accurate in presenting information quickly.
• Desire to provide exceptional customer service.
• Eagerness to start a career in the financial sector.

Responsibilities

• Provide exceptional customer service to various stakeholders.
• Ensure data is loaded onto systems efficiently.
• Assist the credit analyst team with reviews.

Skills

Ability to manage high volumes of enquiries

Excellent time management

Multi-tasking

Attention to detail

Understanding of associated risks

Job description

What you will do:

• punto Be responsible for providing amazing customer service to our broker, Business Development Directors and Credit Analyst communities
• Gather information and data from all available internal sources and ensure it is loaded onto our systems efficiently and correctly
• Assist the credit analyst team in undertaking monthly tasks including third party introducer reviews
• This role requires to be office-based in Guildford twice per week (Tuesday and Wednesday), it is ideal for somebody looking to start their career in the financial sector.
• And… we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.
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What you will need:

• Ability to deal with high volumes of enquiries, obtaining further information where necessary, following agreed processes and making sure that information is presented accurately and quickly
• Excellent time management skills
• Ability to multi-task
• Be highly accurate with a real eye for detail and a desire to deliver an amazing customer service
• Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders

Our promise to you…

• We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!
• We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!).
• We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.