Creative Director

Pattern Inc.; City of Westminster; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A global Ecommerce firm is seeking a Creative Director to lead innovative strategies that drive creative output for their brand partners. You will oversee projects from conception to delivery, mentoring junior team members and collaborating with cross-functional teams. The ideal candidate will have extensive experience in design and a strong understanding of Ecommerce environments. This role also offers competitive benefits and a hybrid working model.

Benefits

28 days Holiday

Competitive salary

RSU's

Hybrid working (3 days in office)

Health Shield Cover

Free breakfast and snacks

Pension Scheme

Enhanced maternity/paternity leave

Regular company socials

Qualifications

• Minimum 4 years of experience in a senior role within design or content production.
• Extensive background in Ecommerce and/or Marketplace environments.
• Advanced skills in typography and visual design.

Responsibilities

• Lead and implement creative strategies across multiple platforms.
• Mentor team members and manage project schedules.
• Collaborate across teams to optimize content for e-commerce markets.

Skills

Design leadership

Content production

Ecommerce experience

Creative problem solving

Adobe Creative Suite

SEO optimization

Education

Bachelor's degree (2:1 or above)

Tools

Adobe Photoshop

Adobe Illustrator

Adobe InDesign

Figma

Google Suite

Microsoft Office

Job description

Overview

Creative Director position at Pattern®. Pattern is the premier partner for global Ecommerce acceleration with offices worldwide. The Creative Director leads data‑driven creative strategies for Pattern's brands and partners, balancing creative excellence with business, marketing, and technical acumen. You will own projects from start to finish, mentor junior talent, and collaborate with cross‑functional teams to optimize creative output for a fast‑evolving e‑commerce landscape. What is a day in the life of a Creative Director?

Responsibilities

• Lead creative strategy for visual and written content across multiple platforms, maintaining high levels of technical, business, and marketing acumen.
• Approve and oversee final design and content, ensuring quality, accuracy, and consistency for all deliverables.
• Edit product listings, imagery, and copy to ensure SEO best practices, utilizing Amazon Seller Central and keyword research tools.
• Generate and develop new marketing ideas, creating concepts that respond to the latest e‑commerce trends.
• Manage and maintain content calendars and project schedules, ensuring timely production of deliverables throughout the year.
• Present creative work and data‑driven recommendations to clients, pitching concepts and solutions.
• Develop comprehensive creative briefs and presentation materials for internal teams and client stakeholders.
• Direct and mentor a multidisciplinary creative team, providing constructive feedback and skill development.
• Collaborate with SEO, Brand Management, and other teams, working with in‑house and remote talent.
• Efficiently manage large‑scale production projects, balancing trade‑offs and mitigating risks.
• Maintain client‑focused mindset, delivering strategic results by working backward from client goals. You proactively search for ways to solve problems for brands and internal teams.
• You follow through with all assignments in a timely manner.
• You give 100% to all tasks and projects you are given.
• You actively participate in group collaborations.
• You embrace autonomy, take full ownership of your projects, and follow through to completion.
• You work well within client style guides.
• You have a passion for design and creative problem solving.
• You provide our brand partners with a world‑class client experience.

Success in 30/60/90 Days

• 30 Days – Familiarize with brand partners' needs, establish relationships with team members, and establish a comfortable workflow.
• 60 Days – Coordinate team efforts and pitch ideas to brand partners.
• 90 Days – Mentor team members, implement partner feedback, and contribute to revenue growth via optimized creative assets.

Qualifications

• Extensive experience in design, content production, or creative leadership, with at least 4 years in a senior role.
• Experience in Ecommerce and/or Marketplace environments.
• Advanced skills in typography, visual design, and content editing.
• Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma, Google Suite, Microsoft Office; familiar with SEO optimization and style guides (Chicago, APA, etc.).
• Excellent written, verbal, presentation, and interpersonal communication skills.
• Outstanding attention to detail, organization, and quality.
• Demonstrated ability to manage multiple large‑scale, fast‑paced projects.
• Strong analytical skills, curiosity, and problem‑solving mindset.
• Styling experience and/or background in creative strategy or conversion optimization for e‑commerce is a plus.
• Bachelor's degree (2:1 or above).

Values

• Data Fanatics
• Partner Obsessed
• Team of Doers

Benefits

• 28 days Holiday
• Competitive salary
• RSU's
• Hybrid working (3 days in office)
• Health Shield Cover
• Free breakfast and snacks
• Pension Scheme
• Enhanced maternity/paternity leave
• Regular company socials