Court Admin Officer - Hybrid, Case Management & Support

HM Courts & Tribunals Service (HMCTS); Chelmsford; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A court service organization is seeking an Admin Officer based in Chelmsford to support Crown Court operations. The role includes managing criminal digital files, handling enquiries from stakeholders, and performing essential administrative tasks. Candidates should demonstrate strong communication skills and the ability to work effectively in a busy environment, with experience in a similar role desirable. The position offers hybrid working arrangements and comprehensive benefits.

Benefits

25 days annual leave (30 after five years)

Choice of pension schemes

Extensive training and development opportunities

Family-friendly policies

Paid leave for maternity, adoption and paternity

Free annual eye tests

Qualifications

• Friendly and approachable with strong communication skills.
• Ability to prioritise and multitask in a busy environment.
• Proactive in customer support via phone and email.

Responsibilities

• Manage criminal digital files for hearings.
• Handle enquiries from various stakeholders.
• Conduct a range of administrative duties.

Skills

Strong written and verbal communication skills

Proactive customer support

Excellent organisational skills

Adaptability to software

Experience in administrative role

Job description

A court service organization is seeking an Admin Officer based in Chelmsford to support Crown Court operations. The role includes managing criminal digital files, handling enquiries from stakeholders, and performing essential administrative tasks. Candidates should demonstrate strong communication skills and the ability to work effectively in a busy environment, with experience in a similar role desirable. The position offers hybrid working arrangements and comprehensive benefits.