Court Admin Officer - Digital Files & Frontline Support

Ministry of Justice; St Albans; On-site; GBP 40,000 - 60,000; Full time

Job summary

A government agency in the UK is seeking Crown Court Admin Officers to manage the preparation of criminal digital files for hearings and provide administrative support. The role involves interacting with criminal justice agencies and the public, requiring excellent communication skills and a friendly demeanor. Candidates should have customer service, administrative, and IT experience, along with strong organizational skills. The position is office-based and customer-facing, ensuring a professional service to the public.

Responsibilities

• Advance cases through the court/tribunal system.
• Provide general administrative support to other HMCTS functions.
• Deliver proactive support to customers by phone and email.

Skills

Good written and verbal communication skills

Friendly and approachable manner

Organising time

Multitasking effectively

Customer service experience

Administrative experience

IT experience

Attention to detail

Strong organisational skills

Job description

A government agency in the UK is seeking Crown Court Admin Officers to manage the preparation of criminal digital files for hearings and provide administrative support. The role involves interacting with criminal justice agencies and the public, requiring excellent communication skills and a friendly demeanor. Candidates should have customer service, administrative, and IT experience, along with strong organizational skills. The position is office-based and customer-facing, ensuring a professional service to the public.