Counter Manager

Benefit Cosmetics; Derby; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading beauty brand is seeking a Full-time Counter Manager in Derby to lead a team of beauty experts and achieve sales targets. Responsibilities include managing staff, providing exceptional customer service, and maintaining product presentation. The ideal candidate is dynamic, passionate about makeup, and has at least six months of retail experience. Offers competitive benefits including product discounts, training, and commissions.

Benefits

Product Discount

Staff Sale

New Launch Gratis

Annual Leave

Full Training provided

Refer a friend scheme

Competitive Commission Scheme

Qualifications

• Minimum 6 months retail experience.
• Desire to provide a unique customer experience.
• Flexible availability including weekends and holidays.

Responsibilities

• Manage Brow and Beauty Experts and motivate staff.
• Achieve counter and service sales targets.
• Provide brow services: waxing, tinting, tweezing.
• Maintain communication with managers.
• Ensure cleanliness and hygiene of the counter.
• Complete daily, weekly and monthly administration.

Skills

Dynamic

Enthusiastic

Passion for make-up and Retail

Result-oriented

Customer experience focus

Flexible availability

Job description

Overview

Benefit is Glowing… We Mean Growing… and we are currently searching for a Full-time Counter Manager to make real connections in Boots Derby! As a Counter Manager, your missions, will be as follows:

Responsibilities

• Management - Managing Brow and Beauty Experts by motivating staff and delegating roles, ensuring sales targets are met and high customer service standards are maintained.
• Sales Goals - Achieving counter and service sales targets agreed with the area manager, making connections with customers, demonstrating products.
• Brow services - Waxing, Tinting, and tweezing to ensure customers love their brows and book repeat appointments.
• Teamwork - Through daily team meetings, effective communication, and recognition of positive work you will ensure the in-store teams remain motivated and work to achieve individual and counter targets
• Promotion and Special Events - Building business with innovation by creating both in-store and external events through linkups, interdepartmental events, and counter events including new product releases and charity events.
• Stock - Ensuring the counter remains stocked at all times and reporting any concerns to the area manager immediately.
• Communication - You will be responsible for communication between store/department managers and area managers as well as maintaining high levels of open communication on the counter.
• Administration - You will be responsible for ensuring daily, weekly, monthly, and yearly administration is completed, and where necessary assisting with area manager administration.
• Staff Rotas - You will ensure staff rotas are completed fairly and on a monthly basis.
• Hygiene and Housekeeping - You will ensure the counter and displays are kept clean and hygienic at all times.

Requirements / Qualifications

• Dynamic, enthusiastic
• Passion for make-up and Retail
• Result-oriented, who likes a challenge
• Desire to provide a unique customer experience
• Flexible availability including weekends, late nights, Bank holidays and holiday periods
• Minimum 6 months retail experience

Brand and Benefits

• The brand behind Benetint, The POREfessional, BADgal BANG!, and probably at least one eyebrow product in your bag. (After all, we\'re the world\'s No. 1 brand dedicated to eyebrows.)
• At Benefit, we are all about feeling good, and nothing feels as good as belonging.
• Benefits of our Counter Manager Position: Product Discount, Staff Sale, New Launch Gratis, Annual Leave, Full Training provided, Refer a friend scheme, Competitive Commission Scheme