Corporate Welcome Host

Staffline Group PLC; London; On-site; GBP 150,000 - 200,000; Full time

Job summary

A global security firm is seeking a Corporate Welcome Host in London. The role emphasizes providing excellent customer service and requires a valid SIA license. Ideal candidates should be compassionate, friendly, and professional. The position offers opportunities for training and development within the company.

Benefits

Holiday benefits

Workplace Pension Scheme

Employee Discount Scheme

Training and development opportunities

Qualifications

• Must be aged 18 or over and possess a valid SIA license.
• Previous Welcome Host experience is desirable.
• Good IT knowledge is crucial.

Responsibilities

• Welcome guests and provide a comfortable atmosphere.
• Address customer queries and monitor queues.
• Maintain a clean reception area.

Skills

Excellent customer service skills

Organisational skills

Problem-solving

Polished appearance

Compassionate

Friendly demeanor

Job description

Social network you want to login/join with:

Great opportunity to work as a Corporate Welcome Host for G4S

G4S is a leading global security and outsourcing group, specialising in outsourcing of business processes in sectors where security and safety risks are considered a strategic threat.

G4S is recruiting for a Welcome Host to work in London with a global company.

Must have a valid SIA.

Contract Information:

• Pay Rate: £ per hour
• Shift Pattern: Flexibility required Monday to Friday. You will be working 8am to 4pm.
• Hours per week: up to hours (on average).
• SIA Licenses: Security Guarding or Door Supervisor.

To be considered for this position, we do require over 1 year experience in corporate security or a similar background.

For your application to be considered, please upload a CV!

Your Time at Work

As Welcome Host and first point of contact for customers, you are the key to providing that welcoming first and lasting impression to our guests.

A good Host or Hostess has a warm and friendly demeanor. They are team players and effective communicators. They must be highly organized and use their eye for quality to provide the highest level of hospitality when working on reception.

You will have the following responsibilities:

• Welcome guests to the venue, making them feel comfortable, important and at home
• Greet customers during their departure
• Seat guests in waiting area while awaiting host
• Communicate wait times to guests
• Monitor queue and assist waiting staff/guests when needed
• Based on needs or visit purpose guide guests/staff to reception or ID Unit desk
• Address customer queries
• As a part of proactive approach, offer cloakroom for coats and/or luggage
• When/if possible (not engaged with other guests), assist with side door opening
• Tend to special Guest needs and requests
• Maintain a clean reception area
• Any other duties that may be required from time to time for the smooth running of the business

Our Perfect Worker

Our ideal candidate will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. Good IT knowledge is also key.

Other key requirements include:

• Excellent customer service skills
• Organisational skills
• Problem-solving
• Pro-active
• Well-spoken
• Intelligence
• Compassionate
• Friendliness
• Polished appearance
• A true team player with a strong work ethic

Previous Welcome Host experience is desirable.

Key Information and Benefits

• Weeks holiday per year, 8 of these will be in lieu of bank holidays (worked or not worked)
• Workplace Pension Scheme
• Great 4 Savings Employee Discount Scheme
• Progression, training and development opportunities

Job ref: 1G4S

G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today!

About Staffline

Staffline is working in partnership with G4S, providing a recruitment solution for security roles.