Corporate Security Officer

ICTS (UK) Limited; City of Edinburgh; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading security services provider in the United Kingdom seeks a dedicated security officer to ensure safety at a client site. This permanent position involves managing access control, conducting patrols, and responding to queries. Applicants should have an SIA license and strong customer service skills. The role requires flexibility in working hours, typically involving 12-hour shifts.

Benefits

Full training provided

Health Insurance Scheme

Personal Pension Scheme

Cycle to Work Scheme

Qualifications

• Must have an SIA Door Supervision or Security Guarding license.
• Five years' checkable history and references are required.
• Must pass a criminal records check.

Responsibilities

• Manage access control for buildings and car-parks.
• Patrol the buildings and grounds to deter problems.
• Respond to customer requests and queries.

Skills

Strong customer service skills

Excellent communication skills

Good IT and administration skills

Education

SIA Door Supervision or Security Guarding license

Job description

Overview

In this high-profile security officer role, you will ensure the security and safety of premises and people at a prestigious client site. This is a permanent role. Hours of work may vary but shifts are normally 12 hours duration, 4 on 4 off pattern covering days and nights, Monday - Sunday. However, you will need to be reliable and flexible to support your colleagues.

ICTS specialises in the provision of integrated security and customer services within demanding environments. We work with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We are committed to fairness and mutual respect for people of all faiths and cultures, and we expect our employees to share this commitment.

Responsibilities

• Managing access control for buildings and car-parks for employees, visitors and contractors
• Patrolling the buildings, car parks and grounds to deter and detect problems
• Responding to customer requests and queries
• Checking and challenging ID passes with a professional and friendly approach
• Identifying and reporting Health & Safety issues and carrying out first aid if necessary
• Maintaining records including incident reports using computer- and paper-based systems
• Monitoring CCTV for the prevention of crime and to ensure the Health and Safety of staff and visitors
• Completing incident reports / statements as required and maintaining a record of events during an incident
• Working closely with other officers / management to ensure the most effective and efficient provision of security and safety service

Qualifications

• An SIA Door Supervision (DS) or Security Guarding (SG) license is essential
• Strong customer service skills and experience
• Excellent communication, organisation and interpersonal skills
• The ability to remain calm and professional under pressure
• Experience in a customer-facing role, ideally in security
• Good IT and administration skills
• Five years' checkable history and references
• To pass a criminal records check (CRC) to the required standards

Desirable

• First Aid at Work qualification
• SIA CCTV (PSS) Licence

Benefits

• Full training, uniform and health and safety equipment are provided
• Personal Pension Scheme
• Health Insurance Scheme
• Discount shopping platform
• Employee Assistance Programme
• Cycle to Work Scheme

Established in 1987, ICTS specialises in the provision of integrated security and customer services within the most demanding environments. ICTS works with major public attractions, leisure, financial, retail, public sector, transport and government bodies. We take our commitment to principles of fairness and mutual respect for people of all faiths and cultures seriously and we expect our employees to do the same.