Control Room Operator

Birmingham and Solihull Mental Health NHS Foundation Trust; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A healthcare provider in Birmingham is seeking a Control Room Operator to ensure the day-to-day operational functioning of their control room. The successful candidate will work shifts including nights and weekends, maintaining security and efficient communications. Ideal for individuals looking to thrive in a dynamic environment with opportunities for training and development, contributing to the mental health wellbeing of the community.

Responsibilities

• Work shifts throughout the 24‑hour period including nights, weekends and bank holidays.
• Maintain and implement security and safety systems, providing efficient and effective switchboard communications.
• Display professionalism and compassion as first point of contact for members of the public, visitors, service users and carers.

Job description

An exciting and rewarding opportunity has arisen to work at Reaside Clinic in the post of Control Room Operator. We are looking to appoint individuals to be part of the team providing the day-to‑day operational functioning of our control room. The successful candidate will be expected to work in a challenging and dynamic environment but will be supported throughout their career in the Trust, and will be provided with a comprehensive induction, and ongoing training.

Main duties of the job

• Work shifts throughout the 24‑hour period including nights, weekends and bank holidays.
• Maintain and implement security and safety systems, providing efficient and effective switchboard communications.
• Display professionalism and compassion as first point of contact for members of the public, visitors, service users and carers.

Working for our organisation

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people's lives, join our team where our warm welcome is waiting for you.