Contracts Manager (Estates)

Pertemps; Greater London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading recruitment agency is seeking a Contract Manager (Estates) in West London. This role involves managing cleaning and grounds maintenance contracts, ensuring high-quality service delivery. The ideal candidate has experience in contract management, strong communication, and problem-solving skills. If you’re proactive and focused on service improvements, we’d like to hear from you. This is a 3-month ongoing contract with competitive rates.

Qualifications

• Proven experience in contract management, ideally within estates or facilities services.
• Experience managing external contractors and driving service performance.
• Excellent communication and customer service skills.

Responsibilities

• Manage and monitor estates cleaning and grounds maintenance contracts.
• Ensure contractors deliver services in line with agreed specifications.
• Conduct site inspections and performance monitoring.

Skills

Contract management

Problem-solving

Communication

Customer service

Attention to detail

Job description

Job Title

Contract Manager (Estates)

Location

West London

Rate

£400 per day (Umbrella)

Contract

3-Month Ongoing Contract

About the Role

We are currently recruiting for a Contract Manager (Estates) to join a dynamic Estate Services team in West London. This role is ideal for someone with a strong eye for detail, a proactive mindset, and a passion for ensuring estates are clean, safe, and well maintained. You will play a key role in monitoring and managing cleaning and grounds maintenance contracts, working closely with contractors to ensure high‑quality service delivery that meets residents’ needs.

Key Responsibilities

• Manage and monitor estates cleaning and grounds maintenance contracts
• Ensure contractors deliver services in line with agreed specifications, KPIs, and performance standards
• Carry out site inspections and performance monitoring across estates
• Work collaboratively with contractors to resolve issues and improve service delivery
• Respond to and support residents with service‑related concerns, providing effective resolutions
• Identify service improvements and contribute to the design of solutions to enhance estate services
• Ensure compliance with health & safety, contract terms, and service standards
• Prepare reports and provide performance feedback to stakeholders

Essential Requirements

• Proven experience in contract management, ideally within estates, housing, or facilities services
• Experience managing external contractors and driving service performance
• Strong problem‑solving skills with attention to detail
• Excellent communication and customer service skills
• Ability to manage competing priorities in a fast‑paced environment
• A positive, proactive, and solutions‑focused approach

How to Apply

If you have the contract management experience and customer‑focused approach to help deliver high‑quality estate services, we’d like to hear from you. Please apply with your CV for immediate consideration.