Contract Support: Facilities & Service Coordination

CBRE Local UK; United Kingdom; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading facilities management company in the UK is seeking a Contract Support to join their team in Leeds. In this role, you will handle customer service and communication, manage work orders and resources, and assist in performance management. The ideal candidate will have good education including English and Maths, proficiency in Microsoft Office, and experience in customer-focused roles. Join a company that values skill development and a positive work environment!

Benefits

Opportunities for skill development

Professional advancement

Inclusive work environment

Qualifications

• Skilled in customer service and administration with excellent communication skills.
• Proficient in Microsoft Office with basic Excel functions and v-lookups.
• Experience in a facilities management or scheduling role is beneficial.

Responsibilities

• Ensure customer satisfaction and clear communication.
• Raise and assign work orders to the appropriate resources.
• Understand contract scope and seek performance improvements.
• Coordinate with relevant teams for work order processing.
• Track calls and manage systems for accuracy and compliance.
• Foster CBRE’s RISE values within the team.

Skills

Customer service

Organization

Communication

Detail-oriented

Education

Good basic education (GCSE or equivalent)

Tools

Microsoft Office (Outlook, Word, Excel)

CAFM systems

Job description

A leading facilities management company in the UK is seeking a Contract Support to join their team in Leeds. In this role, you will handle customer service and communication, manage work orders and resources, and assist in performance management. The ideal candidate will have good education including English and Maths, proficiency in Microsoft Office, and experience in customer-focused roles. Join a company that values skill development and a positive work environment!