Contract Manager

CBW Staffing Solutions; Greater London; On-site; GBP 75,000 - 78,000; Full time

Job summary

A leading Facilities Management service provider in Central London is seeking an experienced Contract Manager to oversee operations for a prestigious commercial property. You will lead a team of engineers, manage service delivery, and ensure high standards of maintenance. Ideal candidates should have a background in engineering, excellent communication, and customer service skills. A competitive salary range of £75,000 - £78,000 per annum is offered.

Qualifications

• C&G, HNC, HND or higher qualification required.
• Experience in managing an FM engineering team.
• Proven track record in commercial building maintenance.

Responsibilities

• Manage agreed KPIs and SLAs.
• Responsible for the company's H&S and environmental performance.
• Recruit new staff and manage their development.

Skills

Excellent communication skills

Customer service skills

Ability to manage workload

Education

Qualified in an engineering discipline (Electrical or Mechanical)

Job description

Contract Manager - FM Service Provider - London Bridge

£75,000 - £78,000 per annum

Fantastic opportunity to join a leading Facilities Management service provider, managing a prestigious multi‑tenanted commercial property in the heart of Central London.

CBW are currently seeking an experienced Contract Manager to take ownership of the hard services delivery across an iconic, recently refurbished commercial building. You'll be responsible for leading a dedicated on‑site engineering team, consisting of a team of four ensuring all maintenance activities are carried out to the highest standards and the building operates smoothly on a day‑to‑day basis.

Hours of work

Monday to Friday - 08:00am to 17:00pm

Key duties & responsibilities

• Report directly to the Operations Manager
• Manage agreed KPI and SLA's.
• Responsible for managing the company's H&S and environmental performance on the contract.
• Plan and implement building shutdowns and complex client project works.
\
• Responsible for managing the company's quality procedures on site
• Recruitment of any new staff
• Responsible for the development of all staff, which will include annual appraisals.
• Manage staff absenteeism and be responsible for disciplinary issues
• Management of client relationships on a daily basis.
• Management of all reports.
• Manage any additional business opportunities that will deliver client satisfaction and increase contract sales revenue
• Offer technical support to both the client and the engineering team
• Responsible for the permit system.
• Attend client meetings
• Financial understanding/experience (P&L etc)

Requirements

• Qualified in an engineering discipline (Electrical or Mechanical); C&G, HNC, HND or higher.
• Experience of service delivery across a mobile commercial portfolio (Hard Services)
• Previous experience of managing an FM engineering team.
• A proven track record in commercial building maintenance
• Ability to communicate both verbally and in writing with all levels of staff and clients.
• Ability to manage and prioritise a demanding and varying workload.
• Excellent communication and customer service skills

Please send your CV to Katie at CBW Staffing Solutions for more information