Contract Manager

Compass Group PLC; City of Westminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading catering and facilities management provider is seeking an experienced Contract Manager to oversee operations at a prestigious government site in Whitehall, UK. The role requires strong leadership and exceptional communication skills, focusing on delivering high standards in catering and cleaning services. Candidates must be UK residents for at least 10 years and meet strict security requirements. This position offers a unique opportunity to innovate and motivate a dedicated team in a fast-paced environment.

Qualifications

• Proven leadership in managing operational teams, ideally in catering or facilities management.
• Strong commercial acumen, with a track record of driving financial performance.
• Exceptional communication skills, able to manage multiple stakeholders.

Responsibilities

• Manage the full contract lifecycle, ensuring seamless delivery of catering and cleaning operations.
• Implement innovative solutions to enhance service standards and customer experience.
• Develop, train, and mentor the team to create a high‑performing workforce.

Skills

Leadership experience

Commercial acumen

Exceptional communication

Change management

Customer-focused mindset

Job description

Responsibilities

Lead & Develop – manage the full contract lifecycle, ensuring seamless delivery of catering and cleaning operations. Drive Excellence – implement innovative solutions to enhance service standards and customer experience. Build Strong Relationships – work closely with key stakeholders, fostering strong client partnerships. Deliver Results – ensure the contract meets financial targets and operational KPIs, always striving for continuous improvement. Champion Health & Safety – maintain the highest standards, ensuring full compliance with company and statutory requirements. Inspire & Motivate – develop, train, and mentor your team to create a high‑performing and engaged workforce.

Requirements

• Have been a UK resident for at least the past 10 years.
• Be willing to complete all stages of the vetting procedure.
• Proven leadership in managing operational teams, ideally in catering, facilities management, or contract services.
• Strong commercial acumen, with a track record of driving financial performance.
• Exceptional communication skills, with the ability to manage multiple stakeholders.
• Experience in change management, driving continuous improvement and innovation.
• Customer‑focused mindset, ensuring client satisfaction and service excellence.
• Motivated, results‑driven leader who thrives in a high‑profile, fast‑moving environment.
• Must meet strict security requirements and pass enhanced security vetting.

About the role

Compass Group UK & Ireland is seeking an experienced Contract Manager to take charge of our prestigious government service site. This role is your chance to lead a dedicated team in providing exceptional catering and cleaning services to one of the most important sites in the country. To join our team at a prestigious government building in Whitehall, candidates must meet strict security requirements and undergo enhanced security vetting.

Why Compass Group?

At Compass, we don't just meet expectations – we exceed them. Our teams deliver world‑class foodservice and facilities management solutions, ensuring our clients receive the highest standard of service. In this role, you'll have the opportunity to innovate, inspire, and drive real change while working within a supportive and collaborative team.