{"@context":"https:/schema.org/","@type":"JobPosting","title":"Customer Support (Sales) Engineer

Teledyne Technologies; Totnes; On-site; GBP 35,000 - 45,000; Full time

Job summary

A water solutions company in England is seeking a professional to provide support for Valeport Water instruments. The ideal candidate will have an engineering-based qualification and at least 3 years of experience in the UK water industry, with strong customer support skills and proficiency in data analysis. This role involves both remote and on-site work to ensure compliance with client specifications.

Qualifications

• Hold an engineering-based academic qualification.
• Minimum of 3 years in the UK water industry.
• Competent in Microsoft Office and software tools.

Responsibilities

• Provide support for Valeport Water instruments.
• Help customers with installation and configuration.
• Collaborate with Engineering, Service, and Production.

Skills

Engineering knowledge

Customer support skills

Data analysis

Report writing

Education

Engineering-based qualification

Tools

Microsoft Office

Job description

Responsibilities

• Provide support for the instruments that Valeport Water has supplied, either by remote access or on-site visits


• Help customers with the installation and configuration of Valeport Water instruments


• Communicate with customers to understand their needs and requirements


• Ensure compliance with relevant codes and client specifications


• Collaborate with Engineering, Service and Production staff when needed


• Work independently and as part of a team

Qualifications

• You should hold an engineering-based academic qualification, such as a degree, diploma or certificate, in a relevant field of study.


• You should have worked within the UK water industry for a minimum of 3 years, and have experience in water supply, wastewater treatment, or water quality management.


• You should be PC and Microsoft Office competent, and able to use various software tools and applications for data analysis, report writing, and communication.


• You should be willing to work in accordance with the company's Quality, Environmental, Health and Safety policies, and adhere to the best practices and standards of the industry.


• Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.