Content Operations Manager - 12 months maternity cover

Publicis Groupe Holdings B.V; Greater London; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading global marketing agency based in Greater London is seeking a talented Content Operations Manager. This role involves overseeing the day-to-day content operations for major global clients, focusing on SEO and content marketing strategies. The ideal candidate will have experience in a similar role, strong project management skills, and excellent communication abilities. The agency promotes a diverse and inclusive environment, offering substantial training opportunities and flexible working arrangements.

Benefits

Flexible working arrangements

Additional paid leave for well-being

24/7 helpline for support

Family friendly policies

Birthday day off

Local discounts and memberships

Qualifications

• Prior experience in SEO and content operations.
• Excellent presentation and communication skills.
• Understanding of operations management tools.
• Meticulous attention to detail.
• Up to date with the search marketing industry.

Responsibilities

• Oversee daily content initiatives for multinational clients.
• Manage content marketing strategies and execution.
• Conduct content audits and competitor analyses.
• Ensure quality and timely delivery of content tasks.
• Maintain relationships with local agency content teams.

Skills

Content strategy execution

Project management

SEO knowledge

Copywriting

Client communication

Tools

Microsoft Office

Google Analytics

SEMrush

Asana

Job description

Company description

Who We Are in the UK?

Spark Foundry, the Acceleration Agency.

We help brands to identify, learn and respond to opportunities faster than the competition.

Every client has an area of their business they need to accelerate, from short-term goals to long-term transformation.

We’ve proven our approach during the most difficult year on record. Now we’re using it to provide a launchpad for their future.

Come be an accelerator with us.

How we accelerate

• Planning: an approach that works in practice rather than theory, arming planners with the ability to create cutting edge campaigns
• Intelligence: a suite of tools that give definitive answers to big questions, and uncovers actionable insights about real people
• Trading: a model built on flexibility and trusted relationships, underpinned with bold guarantees
• Relationships: a culture of asking challenging questions to better understand the brief – we are not a ‘yes’ agency
• People: a strong history of recruiting talent from diverse backgrounds and accelerating their careers

Our Commitment

We are diverse though our experience, people and the clients we look after – and we celebrate that diversity. Our people hold us accountable to our beliefs and via regular surveys and our grass roots D&I team, The Collective, and internal next generation board, Firestarters, we hold regular events and work continually towards generating ideas, initiatives and educating our people to ensure we are a diverse and inclusive agency.

As part of our dedication to create an inclusive and diverse workforce, Spark Foundry is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity or religion.

Overview

Spark Foundry’s Performance Experience (SEO) team sits within the overall Performance Department together with the performance disciplines. Being part of Publicis Groupe gives us market leading access and training to tools, tactics and platforms developed internally and powered by Performics.

Our excellent relationships with key suppliers means as a team we get access to regular training, we are usually the first to trial new products across our clients, invites to industry events and a monthly lunch and learn session (with free lunch)!

We are diverse in our experience, personalities, nationalities and the clients we look after - and we celebrate that diversity. Our clients are professional but also creative and fun and this is reflected in the way we work and relate to each other. We know the way to deliver great work is to work together – and we enjoy it. We are a tight‑knit team who socialise together and share in each other’s successes.

We are passionate about the sectors our clients work in and would welcome people who share our enthusiasm.

An opportunity has emerged for a talented Content Operations Manager looking for their next step up in SEO and content experience. Joining a 23 strong SEO department, the successful candidate will be responsible for managing the day‑to‑day content operations for a major global client.

The successful candidate will have responsibility for the content marketing activity across the account, including strategic direction, content creation, operational, content distribution and digital PR and all other elements of content marketing. Working alongside technical and planning teams, the successful candidate will act as a strategic client account contact and content consultant helping to grow client’s organic visibility.

Project management, attention to detail and consistency, briefing large, multi‑market teams, working with content at scale, excellent time management, strong copywriting experience and creativity are essential for this role. Previous experience in an SEO or content manager role is preferred. As is a customer‑first, multi‑channel approach to content operations. In return, Spark will provide the very best training opportunities and career progression for the right candidate.

Responsibilities

As the Content Operations Manager, you'll orchestrate content initiatives for our multinational client, overseeing daily workstreams such as on‑page optimisations, content creation, local market briefings, and ensuring the quality of deliverables.

The role will cover the following responsibilities, including but not limited to:

• Creation and execution of content marketing strategies with a focus on content creation, operations and distribution
• Conducting in‑depth content audits and competitor analysis
• Line‑management of executives and apprentice including day‑to‑day tasks and appraisals, training, progression plans and personal development
• Creation of content marketing proposals as and when required
• Intent‑focused keyword research
• Managing client relationships with excellent client facing skills
• Detailed briefing and management of local agency content teams
• Ensuring the delivery of daily, weekly and monthly SEO and content tasksCopywriting/proofing across products, categories and long‑form blogs and articles
• Set up and implement quality standards for consistent delivery
• Work effectively with planning and channel teams to ensure an integrated approach
• Manage the expectations of both internal and external stakeholders
• Working directly with, and managing the relationship with third‑party agencies

Qualifications

• Prior experience within an SEO and content operations environment
• Excellent presentation skills and inter‑personal relationship skills. Candidates must have the ability to very confidently communicate concepts simply and effectively direct to clients
• Excellent and proactive workflow, prioritisation and project management skills including understanding of operations management tools such as Asana, Trello and Jira
• Meticulous attention to detail
• Up to date knowledge of the search marketing industry
• A thorough understanding of an SEO orientated strategy
• Proficient in Microsoft Office solutions – particularly Word, Excel and PowerPoint
• Web Analytics understanding, particularly Google Analytics, SEMrush and Ahrefs
• Excellent communication and writing skills
• Strong copywriting skills
• Experience of working on rich media and social content, eg video, graphics
• Experience working on Digital PR and content outreach projects
• The ability to multi‑task and work on several areas at a time
• Must be a self‑starter and highly motivated

Additional information

Spark has fantastic benefits on offer to all of our employees. In addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlanswe also offer;

• WORK YOUR WORLDopportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
• REFLECTION DAYS- Two additional days of paid leave to step away from your usual day‑to‑day work and create time to focus on your well‑being and self‑care.
• HELP@HAND BENEFITS24/7 helpline to support you on a personal and professional level.Access to remote GPs, mental health support and CBT.Wellbeing content and lifestyle coaching.
• FAMILY FRIENDLY POLICIESWe provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
• FLEXIBLE WORKING, BANK HOLIDAY SWAPBIRTHDAY DAY OFFYou are entitled to an additional day off for your birthday, from your first day of employment.
• GREAT LOCAL DISCOUNTSThis includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of ourbenefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full time employees being office‑based three days during the working week.

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).