Content Marketing Officer

Orwell Housing; Ipswich; Hybrid; GBP 28,000; Full time

Job summary

A community-focused organization is seeking a Content Marketing Officer to create engaging content across multiple platforms. This role involves collaboration within a creative team, as well as optimizing content for SEO and measuring its performance. Candidates should have experience in multi-channel marketing and a passion for inclusive communications. The position offers a salary of £27,450 per annum with numerous benefits including training and development opportunities.

Benefits

22 days annual leave plus bank holidays

Ongoing training and development

Wellbeing programme

Cashback Health plan

Access to Blue Light Card

Qualifications

• Proven experience in creating targeted content and delivering multi-channel marketing campaigns.
• Hands-on skills in photography, videography, and design.
• Excellent communication skills and high IT literacy.
• Willingness to learn and grow within the role.

Responsibilities

• Create compelling and engaging content across various formats.
• Collaborate within a creative team to develop omnichannel content.
• Measure and report on content performance against KPIs.
• Contribute to a strategic content calendar.

Skills

Content creation

SEO best practices

Social media trends

Visual storytelling

Email marketing

Education

Marketing or communications qualification

Tools

Canva

Adobe Creative Cloud

Google Analytics

SEMrush

Job description

Overview

Content Marketing Officer — £27,450 per annum · 37 hours per week; Permanent. Monday – Friday. Ipswich/ Hybrid. Ref: IP361

Are you a creative storyteller with a passion for crafting the right message, for the right audience, at the right time? We’re looking for a passionate communicator who thrives on collaboration and is ready to make a real impact as part of our small but dynamic communications team. You will engage with a wide range of stakeholders and play a key role in elevating our communications, bringing fresh ideas, strategic thinking and driving engagement both internally and externally. We’re deeply committed to fostering inclusive and respectful communications that reflect our values, which we live and breathe. If you’re ready to help us level up our comms game and contribute to meaningful, people-focused content, we’d love to hear from you.

Key responsibilities

• Create compelling and engaging content across formats including blogs, articles, print, social media, email, audio, images and video.
• Collaborate within a creative communications team to develop omnichannel content that builds connections with colleagues and customers.
• Contribute to and follow a strategic content calendar to support internal and external campaigns, events and storytelling initiatives.
• Optimise content for SEO, email and social media best practices to ensure effective distribution and engagement.
• Measure and report on content performance, supporting the Head of Communications in tracking progress against KPIs.

About you

• You will have proven experience in creating targeted content and delivering multi-channel marketing campaigns whilst using creative media and design tools (Canva and Adobe Creative Cloud).
• You should have hands-on skills in photography, videography and design, with a strong grasp of social media trends and SEO best practices.
• Excellent communication skills and high IT literacy are essential, along with a sharp eye for visual storytelling and brand alignment.
• A willingness to learn is key. If you have experience in email marketing and CMS platforms alongside skills in analytics tools (e.g. Google Analytics, SEMrush) that would be an added bonus.
• An understanding of inclusive communications and a commitment to equality, diversity, and inclusion is also important.

Person specification

• A relevant marketing, communications or journalism qualification or relevant, equivalent and demonstrable work experience.
• Please note a full driving licence is essential for this role.

Why Join Orwell?

As well as our inclusive culture and passion for our PACE values, we offer a broad range of benefits including:
22 days annual leave (pro rata) plus bank holidays
Reward and recognition awards
Ongoing training and development & opportunities to progress in your role through the Orwell Academy
Wellbeing programme
Cashback Health plan
Access to Blue Light Card - membership fees apply.

Important Dates

• 1st Stage - Initial Teams call with Kee
• 2nd Stage - Face-to-face interview at Head Office
• Closing Date: 25th September 2025

If you would like to discuss the role in more detail or if you have any questions, please contact the hiring manager Kesha Allen, Head of Communications via email: [e-mail] or connect on.