Overview
Content Designer – 12 Month Contract (Inside IR35) – London Hybrid
We are looking for a Content Designer to join a fast-paced SaaS environment on a 12-month contract, starting ASAP, paying £290 per day via umbrella. This hybrid role is based in London, with 3 days in the office and 2 days remote.
This is a fantastic opportunity for a designer who thrives at the intersection of visual storytelling, brand design, and UX. You will be embedded in a cross-functional sprint team, collaborating with product managers, engineers, marketers, and customer experience managers to create beautiful, user-focused content that drives customer engagement, adoption, and success.
Responsibilities
- Design and deliver high-impact, customer-facing content that combines strong writing, layout, and visual communication
- Create engaging content across all stages of the customer journey, including:
- Onboarding flows, user guides, and visual tutorials
- In-app messaging, tooltips, and feature announcements
- Email nurture campaigns and lifecycle communications
- Customer stories, testimonials, and advocacy materials (infographics, social cards, PDFs)
- Event and webinar assets, including landing pages, promo banners, and presentation decks
- Knowledge base or help center visuals
- Work closely with the sprint team to contribute to iterative product and campaign development
- Translate technical or complex product information into simple, visually engaging formats
- Use design and prototyping tools such as Figma, Canva, Illustrator, and Webflow to create content experiences
- Refine content based on customer data, feedback, and testing results
Requirements
- 3–5 years’ experience as a content designer, visual designer, or marketing designer, ideally in SaaS or tech
- Strong writing skills combined with visual design expertise
- Portfolio showcasing visually rich, customer-centric work across emails, onboarding flows, visuals, presentations, and other digital assets
- Proficiency in Figma, Adobe Creative Suite, Canva, and Webflow
- Working knowledge of UX/UI principles and accessibility best practices
- Experience working in agile or sprint-based environments with cross-functional teams
- Ability to manage high volumes of work and deliver quality content quickly
- This role suits someone who is confident working independently as well as collaboratively, with both design and copywriting responsibilities, and who can handle a fast-paced workload.
How to Apply
Portfolios are a must. For more information or to apply, please contact: nr@redcat-digital.com