Content Designer

IBM; Hursley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading global technology company in the UK is seeking a Content Designer to lead the creation of engaging content for various products. You will develop content strategies and collaborate with cross-functional teams to ensure clarity and consistency. The ideal candidate should possess strong writing skills, a robust portfolio, and proficiency in content design tools. This role is essential for enhancing user experience across digital platforms.

Benefits

Flexible working approaches

Paid maternity and paternity leave

25 days holiday plus public holidays

Employee Assistance Program

Qualifications

• Robust portfolio demonstrating content design work.
• Experience working in an agile environment.
• Understanding of accessibility and SEO principles.

Responsibilities

• Develop and implement content strategy based on user research.
• Craft engaging content for digital platforms.
• Collaborate with teams for seamless content integration.
• Simplify complex content for better user understanding.
• Establish and maintain a consistent voice and tone.

Skills

Content strategy development

User research

Writing and editing

Proficiency in content design tools

Stakeholder management

Education

Bachelor's Degree

Tools

Content management systems (CMS)

Sketch

Figma

Adobe XD

Job description

Introduction

At IBM CIC, we deliver deep technical and industry expertise to a wide range of public and private sector clients in the UK.

A career in IBM CIC means you’ll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.

Curiosity and a constant quest for knowledge serve as the foundation to success here. You’ll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions which impact a wide network of clients, whom may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.

We Offer

• Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognised certifications
• Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
• Feedback and checkpoints throughout the year
• Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
• A culture where your ideas for growth and innovation are always welcome
• Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
• Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
• More traditional benefits, such as 25 days holiday (in addition to public holidays), online shopping discounts, an Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.

Your Role And Responsibilities

We are seeking a Content Designer to lead the creation of engaging and user-focused content for our products and services. In this role, you will be responsible for driving content strategy, collaborating with cross-functional teams, and ensuring our solutions are clear, consistent, and actionable.

Responsibilities

• Develop and implement content strategy based on user research and business objectives.
• Craft clear, concise, and engaging content for various digital platforms.
• Collaborate with designers and developers to ensure content is integrated seamlessly into user interfaces.
• Simplify complex content for users, making it accessible and easy to understand.
• Establish and maintain a consistent voice and tone throughout the content journey.

Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

• Robust portfolio demonstrating content design work, including content modeling and structuring.
• Proficiency in content design tools.
• Strong writing, editing, and curating skills.
• Ability to lead design projects and manage stakeholder expectations.
• Proven experience working in an agile development environment.
• Basic knowledge of design tool such as Sketch, Figma or Adobe XD.
• Strong writing and editing skills.
• Familiarity with content management systems (CMS) and design tools.
• Understanding of plain language accessibility and SEO principles.
• Ability to use data and research to inform content decisions

As an equal opportunities’ employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance.

Preferred Technical And Professional Experience

• Experience with content management systems (e.g., Drupal, WordPress).
• Basic knowledge of front-end development (HTML, CSS).
• Familiarity with localisation and internationalisation principles.
• Background in information architecture or content strategy.
• Experience with content analytics and usability testing.