Conference & Events Account Executive - Maternity Cover

Colchester United; Colchester; On-site; GBP 26,000 - 28,000; Full time

Job summary

A professional sports club in the UK seeks a motivated Conference & Events Account Executive for a 12-month maternity cover. This role involves building client relationships, achieving revenue targets, and coordinating events. Candidates should be organized, positive, and passionate about exceptional customer service. The position offers a basic salary of £26,900 with an OTE of approximately £28,000, requiring occasional weekend and evening work.

Qualifications

• Strong client relationship management skills.
• Exceptional customer service orientation.
• Excellent organizational skills and attention to detail.

Responsibilities

• Build strong relationships with clients and exceed their expectations.
• Achieve monthly revenue and booking targets via customer engagement.
• Coordinate events from planning to delivery to ensure client satisfaction.
• Manage and convert incoming enquiries to find suitable solutions for clients.
• Identify and nurture new business opportunities.
• Assist in planning stadium events and manage entertainment bookings.

Job description

Conference & Events Account Executive - 12-month Maternity Cover

Conference & Events Account Executive - 12-month Maternity Cover

JobServe Community Stadium, Colchester United

Colchester United, a proud EFL League 2 club, is home to one of the region’s most dynamic and successful Conference & Events venues. We are looking for an enthusiastic and customer-focused Conference & Events Account Executive to join our Commercial Team and help deliver memorable experiences for our clients.

This is a fantastic opportunity for someone who enjoys building relationships, planning engaging events and working in a lively, supportive environment. Every day will bring something different—from hosting show rounds and coordinating meetings to helping shape some of the exciting social events we run throughout the year.

About the Role

As part of our Conference & Events Team, you’ll play an important role in helping us make the most of our non-matchday facilities. You’ll look after a portfolio of valued clients, welcome new business opportunities and support the smooth delivery of a wide range of events.

If you enjoy being organised, working with people, and having variety in your day, this role could be a great fit.

Key Responsibilities

• Build strong relationships with existing clients, ensuring their needs are met and expectations exceeded.
• Work proactively to achieve monthly revenue and booking targets through customer engagement, portfolio management and in-person meetings.
• Coordinate events from planning to delivery, ensuring everything runs smoothly and clients leave delighted.
• Manage and convert incoming enquiries, helping clients find the right solution for their event.
• Seek out new contacts and nurture opportunities to grow revenue.
• Support the planning of stadium events, including booking entertainment and responding to customer questions.

About You

We’re looking for someone who is:

• Motivated, positive and eager to grow within the Conference & Events industry.
• Passionate about delivering exceptional customer service.
• Able to communicate confidently and warmly with clients and colleagues.
• Highly organised with excellent attention to detail.
• Calm under pressure and professional at all times.
• Flexible and open to working occasional weekends or evenings when events require it.

Hours & Salary

• 40 hours per week, with some weekend and evening work.
• Salary: £26,900 basic, OTE approx £28,000