Compliance Officer Safer Housing

Nottingham City Council; Nottingham; Hybrid; GBP 32,000 - 36,000; Full time

Job summary

A local government authority in Nottingham is seeking a Compliance Officer for its Environmental Health and Safer Housing Team. This hybrid role involves responding to complaints in the Private Rented Sector, inspecting properties, and providing advice to tenants and landlords. Candidates should possess effective communication skills and knowledge of housing construction. You will benefit from training opportunities and a supportive work culture that promotes growth and development.

Benefits

Generous pension scheme

Competitive pay

Great leave entitlement

Qualifications

• Ability to produce detailed and accurate letters and reports.
• Ability to effectively communicate via phone and email.
• Ability to assess and reduce risks in housing.

Responsibilities

• Respond to complaints in the Private Rented Sector.
• Inspect properties and perform desk-based work.
• Provide advice to tenants and landlords.

Skills

Effective written communication

Face-to-face communication

Risk assessment

Knowledge of housing construction

Job description

Contract Type: Permanent

Working Hours: 37 hours per week

Worker Type: Hybrid Worker

Salary: starting Salary is £32,597 - £35,412 per annum (pro‑ra for part‑time)

Location: Loxley House, Station Street, Nottingham, NG2 3NG

We're excited to offer a rewarding opportunity for talented individuals to join our workforce. Read on to find out more.

Environmental Health and Safer Housing Team, current vacancy: Compliance Officer

About the Role

A compliance officer responds to complaints in the Private Rented Sector. Housing is a key strategy both locally and nationally. With the demand for Private Rented Sector housing ever increasing, it is important that the sector is regulated. Full training around the role will be given and you will be supported in the role.

The role involves:

• A varied caseload.
• Inspecting a wide range of properties on site and desk‑based work (Hybrid working).
• Recording and updating key information on software.
• Using legislation to undertake legal notices to improve housing conditions.
• Providing advice to tenants and landlords with an opportunity to make a difference in the community.
• Opportunity to tackle prevalent issues such as damp and mould in homes or fire safety.

Why Safer Housing, Nottingham City Council?

Nottingham is a dynamic and popular city with high housing demand, many of which are in the Private rented sector. The council currently has three licensing schemes for private rented sector with mandatory and additional licensing for HMOs and selective licensing that requires most of our private rented properties to be licensed. We are determined to continue to improve the private rented sector in Nottingham, to reduce anti‑social behaviour and drive up housing conditions.

As a Compliance Officer within the Safer Housing team, you would be provided a wide range of diverse experience and learning opportunities, allowing you to grow and develop as an Officer within a supportive team. The Safer Housing team are passionate about developing their officers and provide extensive training and the opportunity to progress through workplace apprenticeships such as an Environmental Health degree course.

As a Compliance Officer in The Safer Housing team you would be working hybrid, and we encourage a flexible working pattern to achieve a positive home and work life balance.

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About You

The ideal candidate will have:

• Ability to communicate effectively in writing to produce detailed and accurate letters, statements, reports, legal notices and case files.
• Ability to communicate effectively both face‑to‑face, over the telephone and by e‑mail, to liaise with citizens, internal customers and outside organisations.
• Ability to assess risk in relation to the area of work and take the most appropriate action to reduce the risk.
• The ability to identify and address typical faults in traditional and non‑traditional housing.
• Sound practical and working knowledge and understanding of housing construction. The ability to identify and address typical faults in traditional and non‑traditional housing.

Personal Statement

When writing a personal statement for this role, please ensure to include the following:

• Key points on how your specifications and description and how your skills may be transferable to this role.
• Examples of how, in your previous role, you have prioritised your workload, met deadlines and worked from home effectively.
• Evidence you have undertaken basic research into the role and topics in this advert.

You can find the job description for this post here.

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries please contact Katherine Rallings by email here.

Closing Date: 8th February 2026

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held between 23rd - 25th February 2026

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support

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