Compliance & Office Manager

Jobwise; Manchester; On-site; GBP 24,000; Full time

Job summary

A financial services organisation is seeking a Compliance & Office Manager in Manchester. The role includes managing office operations and ensuring compliance with regulations. Ideal candidates should have experience in compliance and office management, along with excellent organisational and communication skills. The position offers a salary of £24,000 for 32 hours per week, alongside perks such as an annual bonus and 28 days holiday.

Benefits

Annual bonus

28 days holiday including bank holidays

Workplace pension

Qualifications

• Previous experience in compliance and/or office management role.
• Strong knowledge of Companies House, HMRC, and KYC/AML regulations.
• Proficient in managing multiple priorities.

Responsibilities

• Manage office operations while ensuring compliance with regulations.
• Provide support for client onboarding and compliance queries.
• Generate reports and maintain in-house systems.

Skills

Organisational skills

Communication skills

Compliance knowledge

Problem-solving skills

Tools

Microsoft Office

Practice management/accounting software

Job description

Overview

Are you an organised, customer-focused professional with a background in Compliance and Office Management looking for a rewarding position in a thriving professional services organisation?

We are a small, flexible well established financial services organisation seeking a highly organised and conscientious Compliance & Office Manager.

This combined role will ensure the smooth day-to-day running of the office while also managing client compliance responsibilities. The position is central to the firm’s operations – you will maintain regulatory standards, support the payroll function during busy periods, and oversee the efficiency of our systems, processes, and client service delivery.

This is an on-site role Monday – Thursday 8.30am – 4.30pm 32 hours per week offering £24,000.

Client Compliance

• Provide excellent customer service as the first point of contact for compliance queries.
• Manage Companies House submissions including:
  • Filing confirmation statements
  • New company incorporations
  • Company dissolutions
• Carry out ID verification checks and ensure compliance with Know Your Client (KYC) and AML regulations.
• Oversee new client onboarding:
  • Ensure all compliant documents are collected
  • Upload documents and details on in-house system
  • Send professional clearance requests
  • Review incoming paperwork
  • Prepare and issue terms of business
• Submit client pension regulator declarations and monthly pension submissions.
• Ensure HMRC compliance requirements are met, including settings and deadlines.

Office Management

• Manage post system, including liaison with 3rd parties.
• Oversee office supplies, including stationery, water machine refills, waste, and confidential waste contracts and office cleaning.
• Maintain GDPR compliance across the firm.
• Ensure internal processes and procedures are documented, maintained, and improved where necessary.

Systems & Reporting

• Maintain and manage the in-house system, ensuring accuracy of data, deadlines, and compliance settings.
• Generate and review reports to monitor client deadlines, supporting workload planning for the team.
• Lead and record outcomes of weekly internal meetings to allocate tasks, track progress, and ensure deadlines are met.

Skills & Experience Required

• Previous experience in a compliance and/or office management role (accountancy/financial services preferred).
• Strong knowledge of Companies House, HMRC, and KYC/AML regulations.
• Familiarity with payroll and pension processes (support level).
• Excellent organisational and administrative skills, with the ability to manage multiple priorities.
• Proficiency in practice management/accounting software (Capium desirable but not essential, Microsoft Office essential).
• Clear communication skills, with a focus on client care and team support.
• Knowledge of GDPR and data security principles.

Personal Attributes

• Proactive, detail-oriented, and highly organised.
• Able to work independently while also supporting the wider team.
• Strong problem-solving skills and a practical, hands-on approach.
• Professional, approachable, and client-focused.
• Flexible to take on additional responsibilities during peak periods.

What you will LOVE about this Compliance/Office Manager role

£30,000 salary pro rata for 4 days - Monday to Thursday office based equates to £24,000.

• A friendly team atmosphere
• Annual bonus (Depending on company performance)
• 28 days holiday inclusive of bank holidays
• Located right in the heart of Didsbury village close to public transport links
• Work place pension

Apply

Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven’t been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.