Compliance Manager (Customs & Sustainability)

Deckers Europe Limited; London; Hybrid; GBP 65,000 - 85,000; Full time

Job summary

A leading global footwear retailer in London seeks a Compliance Manager to oversee customs compliance and sustainability reporting across EMEA. The ideal candidate will ensure adherence to regulations, manage risk, and support logistics goals. Candidates should have a strong background in logistics and compliance, and a passion for sustainability. This position offers competitive pay, generous holidays, and a hybrid working environment.

Benefits

Competitive pay and bonuses

Generous holidays and flexible working

Growth and development opportunities

Perks and discounts

Hybrid working environment

Qualifications

• Proven experience in logistics projects and compliance reporting.
• Outstanding track record in sustainability initiatives.
• Ability to develop processes and systems for logistics functions.

Responsibilities

• Ensure compliance with EMEA customs and sustainability regulations.
• Lead sustainability reporting initiatives across European operations.
• Conduct internal audits to identify compliance gaps.

Skills

Excellent communication

Team collaboration

Customer-focused

Continuous improvement

Job description

Compliance Manager (Customs & Sustainability)

At Deckers Brands, Together, Every Step is a promise kept that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond. Together, Every Step is how we continue to deliver exceptional business results, experience an amazing place to work, and have a positive impact on the communities and world around us.

The Role:

As the Compliance Manager EMEA, you will lead and manage all aspects of Customs Compliance and Sustainability reporting compliance across Deckers Brands’ EMEA. You will ensure adherence to international trade regulations, optimize customs processes, and mitigate risk while supporting the company’s strategic logistics and compliance goals. Additionally, you will lead the development, implementation, and oversight of sustainability reporting initiatives across Deckers Brands’ European operations, ensuring compliance with evolving EU sustainability regulations, including EPR, and other ESG-related frameworks.

Your Impact:

• Ensure compliance with all applicable customs laws, regulations, and procedures in EMEA and international markets
• Maintain and update internal customs compliance policies and procedures
• Oversee classification, valuation, and country of origin determinations for imported/exported goods
• Conduct internal audits and risk assessments to identify and resolve compliance gaps
• Collaborate with legal, logistics, and sourcing teams to proactively address regulatory changes
• Manage relationships with customs brokers, freight forwarders, and third-party compliance vendors
• Review and approve customs entries and post-entry corrections
• Lead the preparation and submission of sustainability reports in alignment with EU regulations (e.g., EPR, PPWR, etc.)
• Ensure timely and accurate data collection, validation, and reporting across environmental, social, and governance (ESG) metrics
• Collaborate with global teams to align European reporting with global sustainability strategies and disclosures
• Prepare reports for senior leadership and regulatory agencies as required
• Identify opportunities to improve data collection, analysis, and reporting efficiency
• Develop and deliver training programs to build internal awareness and capability around sustainability reporting and compliance

We celebrate diversity of your background, your experiences, and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all of our employees can Come as They Are. We believe that when we bring our different perspectives to work, we are truly Better Together.

Who You Are:

• Excellent communicator and team-player who thrives at developing relationships and collaborating with others
• Customer-focused, passionate about our industry, and relentless in driving results
• Capable of establishing trust and confidence; committed, and goal-oriented
• Resilient under pressure and relentless in the drive for continuous improvement

We would Love toHearfrom People with:

• Experience in logistics projects, specifically for Distribution Centres (3PL management and/or owned and operated) and carrier management, in similar or larger multi-brand organizations
• Proactive and dynamic professional with an outstanding track record of success in logistics, compliance, and sustainability reporting
• Innovative strategist capable of developing new processes, systems, and initiatives to facilitate the achievement of business objectives
• Depth of knowledge in building a strategic roadmap for a logistics function including capabilities, systemic solutions, and organizational design
• Capable of managing business projects, preferably with experience in contract logistics (parcel and pallet)

What We Will Give You:

• Competitive Pay and Bonuses - We’ve created a variety of competitive compensation programs to foster career development, reward success and to show our employees just how much they’re valued.
• Generous Holidays + Bank Holidays & some time away from work – on top of generous holiday allowance, we can generally take advantage of half day Fridays providing our work is finished for the week.
• Extras, discounts, perks & volunteering opportunities - Being a valued member of the Deckers Brands team means more than just a pay check. From generous discounts to community-based programs, we offer a variety of cool extras.
• Growth and Development - Deckers Brands was built on the idea of pursuing passion. That’s why we offer extensive opportunities and support for personal and professional development including Global Mentorship Programme
• Hybrid & Flexible Working Environment

Equal Employment Opportunity
Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants embracing their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all of the other beautiful parts of your identity.

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