Compliance and Process Manager

SearchWorks; Manchester; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading software services provider in Manchester seeks a Compliance and Process Manager to join their Governance team. This role focuses on maintaining ISO certifications and improving processes for operational excellence. The ideal candidate will lead internal audits and support the sales process through effective communication. If you excel in creating high standards and driving continuous improvement, we invite you to apply and influence how we deliver exceptional services to our clients.

Responsibilities

• Ensure the business maintains existing ISO certification through documentation and auditing teams.
• Facilitate certification of international business units to Quality and Information Security standards.
• Support the sales process by providing input to tenders and due diligence of client processes.
• Conduct regular internal audits of management and delivery processes.
• Identify and troubleshoot obstacles hindering team progress.

Job description

Job Description

Our client is looking for a Compliance and Process Manager to join their Governance team and play a key role in supporting how they deliver exceptional software services to a wide range of clients.

This is an exciting opportunity for someone who thrives on driving high standards, continuous improvement, and creating clear, effective ways of working. You’ll be instrumental in maintaining their existing ISO certifications and expanding them to new parts of their international business. You’ll also lead internal audits and help build better, simpler processes.

Key Responsibilities :

• Ensure the business maintains their existing ISO certification set through documentation, running board level reviews, and auditing teams.
• Facilitate the certification of the international group business units to the same Quality and Information Security standards of those attained in the UK.
• Supporting the sales process, both early client engagement and ongoing project delivery, by providing input to tenders and due diligence of the client's process and systems.
• Regular internal auditing of existing management and delivery processes.
• Identify and troubleshoot obstacles that are hindering the team and the company's progress.

Working with stakeholders to shorten lines of communication and help remove impediment...