Compliance Administrator

CONNELLS GROUP; Cambridge; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading property services company in Cambridge is seeking a Compliance Administrator to ensure compliance with property legislation and manage a portfolio of properties. The role requires strong customer service and administrative skills, with opportunities for training and career progression. Benefits include competitive salary, generous holiday entitlement, and various employee support programs.

Benefits

Starting salary of £24,670

Industry leading training and development

Generous holiday entitlement

Company Pension

Life Insurance

Employee discounts and Wellness programme

Enhanced maternity and paternity leave

Qualifications

• Experience in customer service and administration is crucial.
• Strong organisational skills with attention to detail.
• Proficient in verbal and written communication.

Responsibilities

• Ensure relevant payments for contractors are processed promptly.
• Liaise with landlords and contractors to secure necessary approvals.
• Assist in scheduling appointments for compliance checks.

Skills

Customer service

Administration skills

Detail oriented

Organised

Excellent verbal communication

Excellent written communication

IT literate (MS Office)

Job description

Compliance Administrator

Do you want to work for a company that is in The Times 26 best very big organisations to work for 2025?

We’re looking for a passionate customer service professional to complement our established team based within our Lettings Centre in Great Shelford. As Compliance Administrator, you will take responsibility for ensuring all compliance in the property is kept in date and compliant with legislation.

We are looking for an outgoing, confident and driven person who will take charge of a portfolio of properties and push for the best possible outcomes for our customers.

Benefits of a Compliance Administrator:

• Starting salary of £24,670
• Industry leading training and development
• Support in training towards ARLA – NFOPP qualifications
• Generous holiday entitlement, plus a day off for your birthday.
• Clear career progression opportunities
• Collaborative, rewarding and fun environment
• Team incentives
• Company Pension
• Life Insurance
• 24/7 AIG Smart Health (including virtual GP) coverage for you and your family
• Employee discounts and Wellness programme
• Enhanced maternity and paternity leave

Duties of a Compliance Administrator:

• Ensure that relevant payments are instructed promptly and properly regarding contractors
• Liaise with landlords to gain the approval required, and contractors aware of works required
• Work with landlords to get the approval required, and liaise with contractors and tenants to book appointments
• Ensure that relevant payments are instructed promptly and properly regarding compliance checks

Skills and experience of a Compliance Administrator:

• Customer service and administration skills
• Detail oriented, organised and solid administration skills
• Excellent verbal and written communication skills
• IT literate (MS Office, internet, email systems)

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.