Complex Care Assistant

Routes Healthcare; Tees Valley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading care provider in Tees Valley is seeking dedicated Care Assistants to provide high-quality care to clients with complex needs. The role involves working night shifts, ensuring personalized care is delivered to clients in their homes. Suitable candidates should have a caring attitude, excellent communication skills, and at least 6 months of care experience. The position offers flexible shifts with a pay rate of £13.69 to £14.50 per hour, including holiday pay.

Benefits

Career development through Routes Academy

24/7 support from dedicated on-call team

Wellbeing and mental health support

Flexible shift patterns

Staff referral scheme with incentives

Qualifications

• At least 6 months of paid care experience in the UK.
• The right to work in the UK without employer sponsorship.
• Experience with tracheostomy care, PEG feed, and ventilator is beneficial.

Responsibilities

• Deliver high standards of care to clients.
• Support clients with long-term health conditions.
• Provide care services during night shifts.

Skills

Caring attitude

Excellent communication skills

Patience

Job description

Overview

Care Assistant - Complex Care

About Us

Routes Healthcare is a leading care provider—not an agency. We are real people who prioritise individual healthcare needs, offering support in clients' homes and within the community. We take the time to listen to our clients, ensuring their needs are met with care and consideration. Routes Healthcare is seeking dedicated and passionate care workers to deliver high standards of care.

Requirements

• At least 6 months of paid care experience in the UK
• The right to work in the UK without employer sponsorship
• A caring, positive attitude and patience
• Excellent communciation skills both verbal and written
• Experience with tracheostomy care, Peg feed , ventilator would be beneficial but not essential

About the Role

We have couple of clients in the area - Night shifts 8pm-8am 24 h shift day shift. We have a client in Darlington who needs support from dedicated complex care assistants. Routes Healthcare is committed to enhancing lives 24 hours a day, 7 days a week, not only for those we support but also for their loved ones and family members.

We provide complex care services for people with long-term health conditions, clinically-led enhanced homecare, and end-of-life care, all tailored around the individual’s hobbies, activities, and daily routines.

Care is always needed, so a range of shifts will be available from Monday to Sunday. Please speak with our recruitment team to learn about our shift patterns. We offer a pay rate of £13.69- £14.50 per hour, depending on the level of care and location; this rate includes holiday pay.

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Benefits

• Career development through our Routes Academy program to help you achieve your goals
• 24/7 support from a dedicated on-call team
• Wellbeing and mental health support
• Flexible shift patterns to help maintain a healthy work-life balance
• Staff referral scheme with generous incentives
• Routes care workers only—no agency staff on shift

Routes Healthcare is proud to be an equal opportunity employer. We value diversity in all its forms and strive to build a welcoming environment for our team members and the communities we serve. We encourage applications from individuals of all abilities, identities, and experiences, as we believe that diverse perspectives are key to delivering the highest quality care. If you require any support, please do not hesitate to contact us.