Compassionate Patient Services Receptionist - Front Desk

North Bristol NHS Trust; Bristol; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in Bristol seeks confident individuals to join their Reception Team. Candidates will be responsible for greeting patients and visitors, assisting with transport queries, and utilizing IT systems. The role is integral in providing a friendly and empathetic approach to patients visiting the hospital, ensuring a high-quality service in a dynamic environment focused on career progression and professional growth.

Qualifications

• Confident individual with strong customer service skills.
• Calm, friendly, and empathetic approach required.
• Competent user of Information Technology systems.

Responsibilities

• Greet patients, carers, and visitors.
• Assist with queries regarding hospital transport and appointments.
• Support clinical divisions and specialties in administration.

Job description

A leading healthcare provider in Bristol seeks confident individuals to join their Reception Team. Candidates will be responsible for greeting patients and visitors, assisting with transport queries, and utilizing IT systems. The role is integral in providing a friendly and empathetic approach to patients visiting the hospital, ensuring a high-quality service in a dynamic environment focused on career progression and professional growth.