Community Support Worker

Mersey Care NHS Foundation Trust; Winwick; On-site; GBP 21,000 - 25,000; Full time

Job summary

A health service provider in the UK is seeking a Community Support Worker to join their Specialist Community Forensic Team. The role emphasizes support for individuals with autism and learning disabilities, ensuring their well-being and safety in the community. Responsibilities include care coordination, direct support, and engagement in therapeutic activities. Ideal candidates should have experience in care settings and strong communication skills. The position offers a diverse and collaborative working environment, valued by the company.

Benefits

Flexible working requests will be considered

Qualifications

• Experience working in a care setting.
• Demonstrate evidence of working in a team.
• Experience working with people who have learning disabilities or Autism.

Responsibilities

• Coordinate the assessment and delivery of a planned programme of care.
• Engage in the implementation of treatment and care plans.
• Assist with activities of daily living and occupational activities.
• Contribute to maintaining a safe environment for service users.

Skills

Good communication skills - verbal and non-verbal

Ability to remain calm in difficult situations

Good observation and report skills

Ability to supervise

Education

Apprenticeship in Health & Social Care Level 3 or equivalent

Good standard of education

Qualification in craft, domestic skills, or health equivalent to City & Guild

Job description

Are you looking for an exciting opportunity to be part of a developingt in the Cheshire and Merseyside Region?

The Specialist Community Forensic Team have been commissioned to work with key stakeholders and partner agencies to enhance community provision for people who are autistic or who have a learning disability.

The Specialist Community Forensic Team are looking for a Band 3 Community Support Worker to complement the existing team. Applications from enthusiastic and confident applicants who show a commitment to the wellbeing of service users and to delivering a high quality service are welcome. Ultimately, the work of the team is focused on enhancing the safety, experience and wellbeing of service users in the community.

Main duties of the job

The Specialist Community Forensic Team is a multi-disciplinary team consisting of Nursing, Speech and Language Therapists, Occupational therapists, Social Work, Psychology and Psychiatry. You will be expected to work in all areas of Cheshire and Merseyside and to liaise with a number of partner agencies including Health, Social Care and the Criminal Justice agencies to develop proactive and preventative risk mitigation and support.

The primary role of the Community Support Worker is to carry out assigned duties, involving direct care and observation of service users under the guidance and indirect supervision of qualified staff.

To report to the qualified staff any observations made whilst providing care to service users / productivity and leisure, providing details of mental state and risk factors.

To work with service users on an individual and group basis as outlined in the care plan and as directed by the appropriate named lead professional

About us

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Job responsibilities

• To coordinate the assessment and delivery of a planned programme of care with guidance and indirect supervision from a qualified practitioner and to contribute to formal assessment and delivery of an individual plan of care.
• To actively engage in the implementation of treatment and care plans, and to actively engage service users to maintain and develop social, self-help, occupational and personal skills.
• To provide assistance with activities of daily living, social, recreational and occupational activities as agreed in the service user care plan.
• To function as a key worker under the direction of the SCFT Lead Clinician / senior staff.
• To report general observations and provide feedback to a qualified practitioner both verbally and in written formats, if required. This should include any concerns arising from the service user physical or mental health.
• To contribute to effective running of the service by providing and receiving information to/from other departments or services. Ensure this information is provided in the most effective way i.e. telephone, fax or in writing.
• To use a variety of verbal and non-verbal skills to overcome communication barriers presented by service users due to their mental health needs.
• To contribute to maintaining a safe environment for service user in the community.
• To carry out specific duties that contribute to the assessment of service users as requested by a qualified practitioner.
• To develop and maintain links with other agencies and services, both statutory and voluntary.
• To support statutory and voluntary sector social care staff in the delivery of appropriate care in accordance with the treatment and care plan, acting as a role model and in a supervisory role.
• Working hours will be rostered on a 7 day week, 08:00-20:00 basis.
• To use skills and techniques, to de-escalate situations where service users become physically or verbally aggressive.
• To work directly with service users in their own homes to complete assessments, to deliver interventions and at times in response to a crisis where additional intensive support is required.
• To support the delivery of group interventions by facilitating programmes with senior members of staff.
• To support the development and delivery of training for staff teams and groups under indirect supervision of senior staff.
• To maintain accurate charts and data collection protocols that contribute to the assessment process.
• To contribute to the development of risk management plans for

Please refer to Job Description and Personal Specification for further information

Person Specification

Experience

• Experience working in a care setting
• Demonstrate evidence of working in a team
• Experience of working with people who have a learning disabilities and or Autism who offend
• Experience working in a supervisory role

Knowledge

• Apprenticeship in H & SC Level 3 or equivalent
• Able to communicate effectively
• Understanding of issues of confidentiality.
• Ability to work as a member of a team
• Ability to demonstrate a non-judgemental attitude.
• Ability to work on own initiative under the supervision of a qualified practitioner.
• Good standard of education
• Qualification in craft, domestic skills, leisure or health equivalent to City & Guild Part 1, or 2 year experience working in a health setting.

Values

• Accountability
• Support
• High professional standards
• Responsive to service users
• Transparency and honesty
• Discreet
• Change oriented

Skills

• Able to work within unpredictable circumstances
• Able to take direction and instruction
• Good communication skills -verbal and non-verbal
• Able to work under supervision
• Ability to remain calm in difficult situations and support others
• Ability to meet the day to today needs of the service users including providing practical support with daily living activities
• Work as part of a multidisciplinary team
• To have good observation and report skills
• Ability to supervise

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Mersey Care NHS Foundation Trust

Address

Hollins Park House