Community Safety Officer - London - WC1V

Dardan Security; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A premier security solutions provider is seeking a Community Safety / Security Officer in Greater London. This pivotal role involves ensuring the safety and inclusiveness of neighborhoods while promoting customer service excellence. Ideal candidates must possess a valid SIA Licence and demonstrate reliability, punctuality, and a strong commitment to enhancing the community experience. The position offers competitive pay, extensive training opportunities, and a chance to contribute to a community-focused environment.

Benefits

Unlimited training opportunities

£14.05 per hour

Up to 28 days paid holiday

Recognition rewards

Access to a 24/7 wellbeing support line

Qualifications

• Must have a valid SIA Licence.
• Right to work in the UK with a checkable history.
• Strong customer service skills.
• Familiarity with Microsoft Office packages.

Responsibilities

• Act as a visible presence to promote safety.
• Conduct external patrols to identify risks.
• Deliver exceptional customer service.
• Monitor and report safety issues.

Skills

Valid SIA Licence

Punctual and reliable

Excellent customer service skills

Knowledge of MS Office

Resilient and proactive

Job description

About us

Dardan have a wealth of experience in delivering smart security solutions that go beyond safeguarding buildings, property, and staff. We combine the best in technology, mobile services, physical guarding, and consultancy.

Our mission

Be ethical, be authentic, be agile and be smart. We do our best and then do a little bit more, every time.

Our Vision

To be a trusted partner for Security solutions through intelligence, innovation, and influence.

Reward and Benefits

• Unlimited training and opportunities to progress
• £14.05 per hour
• 40 hours per week
• 8 hour shift pattern; working days, 07 : 30 to 14 : 30 or 11 : 30 to 19 : 30
• Up to 28 days paid holiday (site and shift dependant)
• Recognition rewards
• Access to a 24 / 7 employee wellbeing support line
• Virtual GP Service
• Earn an extra bonus through recommend a Friend Scheme, no limits

The Opportunity

Our clients priority is to create a clean, green, safe and dynamic environment for businesses, residents and visitors. A community focused area and a leading destination for work, leisure and culture.

As a Community Safety / Security Officer, you will play a vital role in ensuring the neighbourhoods of Holborn, Clerkenwell, Farringdon, Bloomsbury and St Giles remain safe and inclusive. You will help foster a secure environment that supports excellent customer service, engagement and enhances the experience of everyone who works and visits our district.

This role will require a resilient yet engaging presence to ensure the district delivers customer service excellence.

Your duties include (but are not limited to) :

• Act as a visible presence across the district, promoting safety and reassurance
• Conduct routine external patrols to identify and report security risks or incidents
• Supporting with building a community partnership
• Monitor and report on safety issues
• Deliver exceptional customer service while maintaining high security standards
• Working closely with third parties such as, business, community and key stakeholders

Essential Skills and Experience

• Valid SIA Licence -essential
• Right to work in the UK and a five-year checkable history
• Punctual and reliable
• Passionate about creating an expectational customer experience
• Knowledge of the MS packages (excel, word, outlook)
• Highly intuitive with a curious mindset
• Highly presentable in line with our corporate brand
• Resilient and pro-active in your work

We are Dardan

Dardan is a people focused, privately owned specialist security company. We choose our employees carefully and value them greatly. We know that our people are our greatest asset and as such we invest in their development. A career with us means joining an ACS Pacesetter & a company listed on Infologue's "One to Watch".

Diversity, Inclusion and Equality

At Dardan, we are committed to building a workforce of talented, intuitive, and ethical professionals. We do this through attracting and retaining a diverse group of people and encourage an inclusive environment for us and our clients.

We hire the best people available and have a continuously evolving culture where everybody is celebrated and respected, which we believe is critical for fostering innovation and collaboration. We recognise the strength in growing a workforce that encourages different ideas in line with our shared values.

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Department Security Operations - People Focused Security Solutions Locations London