Community Multidisciplinary Team Coordinator

NHS; Crowborough; On-site; GBP 27,000 - 31,000; Full time

Job summary

A major healthcare provider in Crowborough is seeking a Community Multidisciplinary Team Coordinator. This role involves efficient coordination and support for a multi-disciplinary team working with vulnerable patients. Candidates should have experience in health/social care, strong communication skills, and GCSEs or equivalent qualifications. The position offers a salary of £27,485 to £30,162 annually, alongside a range of professional development opportunities.

Benefits

Flexible working options

Excellent training and development opportunities

Supportive working environment

Qualifications

• Experience in a health or social care setting.
• Previous administration experience is essential.
• Experience working with vulnerable populations.

Responsibilities

• Coordinate interventions and provide admin support to MDT.
• Maintain information systems and collate performance data.
• Respond promptly to crisis referrals to prevent hospital admissions.

Skills

Team player

Effective communication skills

Organizational skills

IT literacy (Microsoft Office)

Emotional intelligence

Education

GCSE passes at Grade C or above

NVQ level 3 or equivalent

Tools

Microsoft Office

S1 database

Job description

Community Multidisciplinary Team Coordinator

Are you committed to excellent patient care, and do you thrive in a challenging environment?

Are you a team player and able to work autonomously?

An exciting opportunity has arisen to join the forward-thinking and dynamic PCN community team in the Heathfield and Uckfield area.

The PCN Multidisciplinary Team Coordinator role is fundamental in managing complex patients in the community and preventing unnecessary hospital admissions, for patients in their own homes.

The role provides prompt efficient coordination of interventions and administration support to an MDT within the social care setting. The post holder will be responsible for engaging with stakeholders, setting up and driving forward Multidisciplinary team working.

Please note: Due to recent changes in UK immigration and visa rules, this role may not be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website before applying to assess their eligibility for a Certificate of Sponsorship for this role.

Skilled Worker visa: going rates for eligible occupation codes - GOV.UK

Health and Care Worker visa: If you'll need to meet different salary requirements - GOV.UK

Main duties of the job

Multi-disciplinary working with members of SCFT Team and also external agencies - forging strong working relationships across Health & Social Care to ensure patients remain the focus of their own care.

The post holder will be working closely with the community nursing teams in the Crowborough area and other MDT stakeholders, eg: primary care and adult social care. The post holder will work with operational leads within the service to ensure good coordination of complex patients through the service and also to contribute to service development.

The post holder will be based in Crowborough.

About us

We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.

Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.

Why work for us?

• Positive 2024 NHS Staff Survey results, highlighting compassionate leadership and wellbeing
• Varied environments: community hospitals, patients' homes, and bases across Sussex
• Flexible working options: part-time, flexi-time, annualised hours, and flexi-retirement
• Excellent training, development, and research opportunities
• Cost-effective workplace nurseries in Crawley, Hove, and Brighton
• Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief network
• Level 3 Disability Confident Leader and Veteran Aware Trust
• Beautiful Sussex location near the South Downs and coast

Our values

Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence

We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.

This post may close early if sufficient applications are received.

Job responsibilities

This role provides prompt, efficient coordination and administration support to a multi-disciplinary team (MDT) within the Health and Social Care setting.

Working with relevant MDT professionals to support implementation of care provision and tracking progress of care.

Ensures a prompt response to crisis referrals and coordination of interventions by team members or ensuring referrals are made promptly to other services to prevent unnecessary hospital admission.

To maintain the information systems used by the team in order to collate and co-ordinate performance data and produce reports as required for the team and relevant managers.

Please Job description and person spec attached for more details.

Person Specification

Qualifications

• GCSE passes at Grade C or above or equivalent experience
• NVQ level 3 or equivalent (health and social care or business administration) or be willing to undertake
• IT/Administration Qualification e.g. ECDL or equivalent, or in-house/on the job training
• Evidence of consistent pattern of learning from education, training, and experience

Experience

• Experience of working in a health or social care setting
• Previous administration experience
• Experience of working with vulnerable people
• Experience of working with the public
• Experience of working with multi-disciplinary teams

Skills & Knowledge

• Use of recognised IT packages e.g. Microsoft Office, Excel and Access
• Effective keyboard/IT skills, which include accurate recording skills
• Ability to undertake statistical and data analysis
• Proven interpersonal skills and appropriate empathetic and tactful manner
• Good communication skills to communicate effectively with customers, careers, specialist services and colleagues
• Ability to meet conflicting deadlines, prioritise effectively and manage own workload
• Good organisational skills with the ability to use time effectively and prioritise work
• Self-awareness of own strength and limitations
• Demonstrate an ability to undertake duties with a degree of autonomy and accountability
• Effective working as individual but also as part of larger team
• Evidence of continued personal learning and development
• Willingness to undertake training to develop within the role
• Effective in using multiple database computer systems e.g. S1
• Customer care/reception training
• Evidence of risk assessment training/awareness

Other Requirements

• An understanding of the principles of equal opportunities in relation to staff and patients
• Car Driver, unless under the Equality Act

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£27,485 to £30,162 a year per annum/pro rata