Community Immunisation Administrator (Suffolk and North East Essex)

Hertfordshire Community NHS Trust; Colchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A regional healthcare provider in the UK seeks a Fixed Term Maternity Cover for an Administrative Support role within the Immunisation Service. The position involves providing administrative support to vaccine clinics, managing bookings, and communicating effectively with service users. Candidates should possess strong communication skills, a working knowledge of Microsoft Office, and familiarity with SystmOne is advantageous. A valid driving licence is necessary for traveling to various clinic locations across the region.

Qualifications

• IT literate with a good understanding of Microsoft Office and Excel.
• Experience working in a healthcare setting with various age groups is useful.
• Full driving licence and access to a car for business purposes (unless disabled under Equality Act 2010).

Responsibilities

• Provide administrative support for vaccination clinics planning and management.
• Travel to clinics and school sessions across specified regions.
• Handle queries and requests from service users effectively.
• Support clinicians in delivering services at clinics.
• Maintain confidentiality in handling service user information.
• Liaise with stakeholders and update patient records accurately.

Skills

Excellent written and spoken communication skills

Good working knowledge of Microsoft Office and Excel

Organizational skills

Attention to detail

Tools

SystmOne electronic health records

Job description

Job Title

Fixed Term Maternity Cover – Administrative Support, Immunisation Service

Overview

A vacancy at Hertfordshire Community NHS Trust. This role will provide administrative support to the Suffolk and North East Essex Community and School Aged Immunisation Service, supporting a variety of immunisation clinics across the area.

Responsibilities

• Provide administrative support to plan and manage school and clinic vaccination clinics.
• Travel to community clinics and school sessions across Suffolk and North East Essex.
• Handle telephone queries and clinic booking requests from a variety of service users.
• Support clinicians in clinic setting to ensure high‑quality delivery of service.
• Prioritise administrative work efficiently.
• Maintain confidentiality of service user information in line with Trust policy.
• Liaise with external stakeholders, manage referrals and update patient records.
• Participate in the planning and scheduling of clinics, liaising with venues and managing stock levels.

Qualifications & Requirements

• Excellent written and spoken communication skills.
• IT literate with a good working knowledge of Microsoft Office and Excel.
• Experience of working with a variety of ages and in a health care setting is useful.
• Experience with SystmOne electronic health records is an advantage.
• Ability to organise, plan workload and maintain accuracy and attention to detail.
• Full valid driving licence and access to a car for business purposes (unless disability under Equality Act 2010).

Contact & Application

To find out more about the role, please call or email Debby Honey, Admin Lead – [e-mail] or 07554774233.

Added note: The advert closes on Wednesday 10 Dec 2025.

Our Commitment to Equality

We welcome diversity in our workforce and are interested in applicants from all backgrounds.