Community-Focused Customer Service Officer

Shire of Capel; Capel; On-site; GBP 17,000; Part time

Job summary

A coastal local government in Australia is seeking positive and community-minded Customer Service Officers for part-time and casual roles. Successful candidates will manage customer enquiries, assist with bookings and payments, and support various internal teams. Ideal for those who thrive in dynamic environments and aim to deliver excellent service. The role offers flexibility, a competitive hourly rate, and a supportive culture that values employee wellbeing and career development.

Benefits

Flexible work hours

Employee benefits program

Investment in career development

Qualifications

• Excellent communication skills and ability to juggle priorities.
• Experience in customer service or administration.
• Ability to solve problems with initiative.

Responsibilities

• Act as the first point of contact for customers.
• Manage enquiries, bookings, payments and support teams.
• Assist with the transition to new operating systems.

Skills

Cash handling experience

Teamwork

Customer service skills

Job description

A coastal local government in Australia is seeking positive and community-minded Customer Service Officers for part-time and casual roles. Successful candidates will manage customer enquiries, assist with bookings and payments, and support various internal teams. Ideal for those who thrive in dynamic environments and aim to deliver excellent service. The role offers flexibility, a competitive hourly rate, and a supportive culture that values employee wellbeing and career development.