Community Engagement Project Officer

LB RICHMOND UPON THAMES & LB WANDSWORTH; London; Hybrid; GBP 37,000 - 46,000; Full time

Job summary

A local government organization in London seeks a Community Engagement Project Officer to work closely with communities. You will build relationships, support community initiatives, and coordinate events to engage residents. The ideal candidate has experience in community outreach and strong interpersonal skills. Flexible working options available. Closing Date: 1st October 2025.

Benefits

40 days annual leave including Bank Holidays

Flexible working options

Generous pension plan

Qualifications

• Experience in community engagement and outreach.
• Ability to mobilize communities and inspire action.
• Experience working with diverse stakeholders.

Responsibilities

• Build relationships with residents and community groups.
• Support community engagement projects funded by NCIL.
• Coordinate public-facing community events.

Skills

Community outreach

Building relationships

Empathy

Stakeholder management

Job description

Community Engagement Project Officer (Wandsworth)

£37,602 - £45,564

Fixed Term until May 2027

Full Time

Wandsworth Town Hall

Overview

Objective of role

Would you like to join a unique, highly creative, and passionate team, working closely with communities to deliver positive outcomes in Wandsworth?

The prime responsibilities of the Community Engagement Officer as a key member of Stronger and Safer Communities, is to ensure that an adequate level of communication between the Council and residents is developed, maintained and the engagement of residents in participating in decision making for their area, is stimulated, and developed.

The Community Engagement Officer will take the leading role for community engagement for specific projects that are funded under the NCIL. This may include working on consultations, co-designing projects with local communities or smaller local engagement pieces. They will also be expected to work with other Council departments, statutory agencies and the voluntary and community sector.

About the role

This role will be part of a community focused team listening to and working with communities and other partners to create better spaces and places for local people. This new approach will see a greater emphasis on developing resident and community understanding of Wandsworth’s Neighbourhood Community Infrastructure Levy (NCIL) and will mobilise communities and stakeholders (statutory and non-statutory) to co-design viable projects suitable for NCIL funding.

This role will offer opportunities to work from home, the Wandsworth office or be out and about at events or community meetings.

The role will be about

• Building relationships with residents, voluntary sector and community groups, and our wider partners across and within neighbourhoods.
• Supporting and promoting the Leader’s Roadshow programme in communities.
• Place-based working: working in a certain area and building relationships within those communities.
• Supporting engagement for NCIL funded projects and working with communities on developing potential NCIL projects.

Qualifications, Skills and Experience

Essential Qualifications, Skills and Experience

Community outreach, inspiring and mobilising communities to make a difference, is central to the role. It involves working with charities, public sector partners, and a wide range of Council Services to engage with seldom heard communities.

The successful candidate will

• Build meaningful relationships and trust with our communities – so this role is highly social, requires someone who is empathetic, can initiate dialogue with communities, whilst also being outcomes focused and results driven.
• Inspire and mobilise communities to make a difference. It involves working with charities, public sector partners, and a wide range of council services to engage with seldom heard communities
• Co-ordinate regular public facing community-based events involving local Councillors, Council and partner services, that can help to deepen our understanding of local issues as well as seek people’s ideas of how their neighbourhood can be improved.
• You will need to bring a good working knowledge of how to engage different communities, develop effective relationships and managing multiple stakeholders within the community.
• You will need to bring an understanding of how to support the co-design of projects that could be suitable for NCIL funding. As part of this you will work collaboratively with the Community Funding Manager who will manage the NCIL proposal evaluation and allocation.
• You will be at the forefront of delivering the Council’s ‘community engagement approach’ meaning there will be an expectation that you will be a present and active member of Wandsworth’s many communities.

Other details

On occasions you may be required to work evenings and weekends, for which you will be given time off in lieu. This position will mostly entail working within the community.

Closing Date: 1st October 2025.

Shortlisting Date: 6th October 2025.

Interview Date: 13th October 2025.

For an informal conversation about the role please contact Victoria Smith, Community Funding Manager, via [e-mail]

We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment.

Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.

We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know.

We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.