Community Engagement Officer

Radfield Home Care Watford & Borehamwood; Watford; On-site; GBP 60,000 - 80,000; Part time

Job summary

A family-owned care agency in Watford is seeking a Community Engagement Manager. The role involves enhancing brand awareness and engaging with community partners through marketing initiatives. Ideal candidates should have strong communication skills, experience in the care sector, and be enthusiastic about community engagement. This position is part-time and offers benefits like a pension scheme and sick pay.

Benefits

Pension scheme

Company Sick Pay Scheme

Qualifications

• Able to form relationships and quickly establish common ground.
• Professional manner and appearance.
• Able to self-motivate and work independently.

Responsibilities

• Responsible for increasing brand awareness within the territory area.
• Build working relationships with local social care teams.
• Create email marketing campaigns and newsletters.

Skills

Sound knowledge of the care sector

Effective communication

Ability to build relationships

Motivational skills

Attention to detail

Social media promotion experience

Job description

Overview

Job Title: Community Engagement Manager

Location: Watford

Contract: Part-Time

Salary: Depending on experience

Company background: Radfield Home Care. We are a family-owned domiciliary care agency that specialises in high-quality care for elderly people wishing to remain living in their own home. Radfield Home Care has an excellent reputation because we place clients at the heart of what we do. We work closely with our clients, their families and health care professionals to support our clients in the best possible way.

Purpose of the position

The Community Engagement Manager role will be pivotal to the growth of the Radfield Home Care brand. You will embody our family-focused, values-driven culture and focus on partnering with individuals who share a similar ethos and a passion for creating a high-quality care service. Based in our (Insert name) Office, you will undertake marketing and public relations activity both in the community and digitally to promote our services to prospective clients, prospective care professionals and community partners. It is essential that you communicate effectively digitally, face-to-face and in writing. This role ideally requires a solid understanding of the home care sector and a proactive approach to networking, social media, recruitment & selection. You will work closely with operational management to ensure a high volume of excellent quality clients and candidates in the pipeline to help the branch meet growth targets across all services.

Principal responsibilities

• Responsible for increasing brand awareness within the territory area
• Promote a positive image and protect the good reputation of the Radfield Home Care brand at all times
• Create email marketing campaigns and newsletters, press releases, surveys and analysis
• Complete the marketing plan to demonstrate the success of marketing / networking campaigns & events including ROI
• Attend local networking events
• Attend local community events and promote the Radfield Home Care brand
• Build working relationships with local social care teams such as hospital discharge teams, ward managers, social workers, district nurses, GP practices, social prescribing teams and OT teams
• Identify and engage with potential community partners
• Convert potential community partners to support Radfield Home Care community engagement
• Create, plan & host events that will lead to engagement with community partners, clients and potential care professionals
• Identify opportunities for articles and blog content
• Maintain & improve sector and professional knowledge
• Any other duties deemed relevant to your role

Skills, experience & qualifications

Essential

• Sound knowledge of the care sector
• Able to form relationships & quickly establish common ground
• Able to communicate effectively at all levels both verbally and in writing
• Be an enthusiastic people person who can motivate others
• Professional manner and appearance
• Attention to detail and ability to manage multiple projects from start to finish
• Able to self-motivate and work in a self-directed way
• Experience in using social media platforms for business promotion
• Full driving licence and use of own car

Desirable

• Previous experience of working in the Care / Home care sector
• Experience using design / CRM software

Probationary period

The Community Engagement Manager will undergo a probationary period for the first three months of employment. This is a time to determine whether the role is suitable for you and for Radfield Home Care to assess whether you are meeting the required standards and demonstrating the appropriate skills for the role. Probation may be extended at the discretion of the directors.

Holidays

The Community Engagement Manager is entitled to the statutory paid holiday allocation per annum. Additional unpaid leave is strictly at the director’s discretion.

Benefits

• Pension scheme
• Company Sick Pay Scheme

Obligations

The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020) provide that some convictions and cautions may be considered “protected” and do not need to be disclosed to employers. If you have any adult cautions (simple or conditional) or spent convictions that are not protected, you will need to disclose them. Employees must comply with Health and Safety at Work Act 1974 and maintain a safe working environment for clients and staff. This role requires contact with vulnerable clients and will be subject to enhanced DBS disclosure, a check against the Adult First register and satisfactory references. All staff must respect confidentiality and comply with the Data Protection Act 1998.

Make a difference in your local community.

Radfield Home Care Watford & Borehamwood is run by husband and wife and has been a valued member of the local community since 16 January 2024.

Interested in joining the team?