Community Care Supervisor

Dudley Council; Brierley Hill; On-site; GBP 30,000 - 35,000; Full time

Job summary

A local authority is seeking a Community Care Supervisor to coordinate Urgent Care services for vulnerable individuals in Brierley Hill. The successful candidate will focus on providing support to the community and managing a team. Significant experience in care settings and relevant qualifications are required. Flexible hours with opportunities for professional development will be offered.

Benefits

Comprehensive annual leave package

Option to join the pension scheme

Regular supervisions

Qualifications

• Experience working in a care setting is essential.
• Willingness to work towards NVQ 2 in Health and Social Care.

Responsibilities

• Co-ordinating Urgent Care calls and referrals.
• Providing supervision and support to staff in the duty team.
• Managing demand for care capacity.

Skills

Experience in a care setting

Ability to work under pressure

Prioritization skills

Education

NVQ 2 in Health and Social Care or equivalent

Job description

Post: 1 x Community Care Supervisor (Permanent)

Hours: 27.50 hours per week

Salary: Grade 7

Location: Brierley Hill Health and Social Care Centre or various locations across Dudley borough

Excellent opportunities have arisen to work within Assessment and Independence on Urgent Care Services and Dudley Short Term Assessment and Reablement team.

The role will be to ensure the delivery of a high-quality Urgent Care duty team for vulnerable people in the Dudley borough.

You will be working to cover the Out of Hours service from 5.00 p.m. to 10.30 p.m. Monday to Friday and will work some bank holidays, for which relevant enhancements will be paid.

You should have experience of working in a care setting and an NVQ 2 in Health and Social Care or equivalent, or willing to work towards.

Key Responsibilities:

• Co-ordinating, triaging and signposting all Urgent Care calls/ referrals across the service to enable people within Dudley to be supported at home with their daily living activities and prevent hospital admittance or support hospital discharge.
• Supporting a community Urgent Care Team providing person centred support and opportunities for people and their carers.
• Providing supervision and support to staff within the duty team and supporting care staff within the community undertaking their role.
• Contributing to the implementation of service developments within the Urgent Care service.
• Assisting in managing the demand for care capacity and ensuring safe and timely discharge and quality care provision.
• Assist with responding to Urgent Care crisis within the community to support people with a difficult time in their lives.
• Prioritising workload of referrals and escalating appropriately when required.
• Be able to work under pressure and prioritise appropriately.

As an employee of Dudley MBC, you will receive a comprehensive annual leave package, an option to join the pension scheme and regular supervisions.

We are committed to safeguarding and promoting the welfare of children and vulnerable adults; therefore, the post is subject to medical clearance and an enhanced DBS check.

Dudley Council is an equal opportunities employer and welcomes applications from all sections of the community. We are committed to diversity and inclusion and to improving outcomes for our residents.