Communications Surveillance Specialist

Barclays; Glasgow; On-site; GBP 50,000 - 70,000; Full time

Job summary

A multinational banking institution in Glasgow seeks a Communications Surveillance Specialist to monitor market activity for signs of abuse and ensure compliance with regulatory requirements. Ideal candidates will have experience in risk management, surveillance systems, and strong analytical skills. The role involves continuous monitoring of trading activities, conducting investigations into misconduct, and supporting business projects related to market surveillance. A detail-oriented approach and a keen understanding of Market Abuse risks are essential.

Qualifications

• Proven experience in monitoring market activity for signs of abuse.
• Ability to conduct investigations on market manipulation.
• Skills in providing accurate reports to stakeholders.

Responsibilities

• Monitor order flows and prices to identify market misconduct.
• Conduct investigations related to market abuses.
• Support business projects on market surveillance.

Skills

Experience in risk management and control functions

Understanding of Market Abuse risks

Experience with surveillance systems

Strong attention to detail

Strong analytical ability

Advanced Excel skills

Tech-savvy

Job description

Join us as a Communications Surveillance Specialist, where you will support the book of work related to market abuse and conduct risk by reviewing e‑communications, voice, and trade data. You will also play a key role in enhancing surveillance programs across Barclays for all monitored regions, ensuring compliance with regulatory and legal requirements, firm policies, and industry best practices. The team forms part of the Surveillance function, which acts as the second line of defence within the firm’s Enterprise Risk Management Framework (ERMF).

To be successful in this role, you should have:

• Experience in risk management and control functions
• A strong understanding of Market Abuse risks, including front running and insider dealing
• Previous experience working with surveillance systems to monitor and detect suspicious activity
• Strong attention to detail, particularly in quality control (QC)

Additional highly valued skills include:

• Strong analytical ability to interpret and manage large data sets
• Advanced Excel skills to build, manipulate, and analyze data efficiently
• Being tech‑savvy and keen to explore how technology can enhance the Surveillance function

You will be assessed on critical skills such as risk and controls, change and transformation, business acumen, strategic thinking, and digital and technology capabilities, alongside job‑specific technical expertise.

This role is based in Glasgow.

Purpose of the role

To monitor and analyse market activity for potential signs of abuse or manipulation, verifying that there is adherence to regulatory requirements and internal policies and taking action to mitigate market misconduct.

Accountabilities

• Monitoring market activities continuously, including order flows, prices, trading volumes and communications to identify potential irregularities or market misconduct.
• Conducting in-depth investigations to gather evidence and assess the risk of market manipulation, insider trading, or other misconduct.
• Business support in projects related to the firm’s market surveillance framework.
• Regulatory query and internal/external audit support.
• Provision of accurate and timely reports to regulatory authorities, internal stakeholders, and management regarding market surveillance activities, incidents, and trends.
• Execution of appropriate controls aligned to the Barclays control framework and related firm-wide standards.
• Control environment support in relation to data quality, model effectiveness and efficiency.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.