Communications Strategy & Governance Associate

OLIVER Agency; Birmingham; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading marketing agency in Birmingham is seeking an Assistant Operational Communications Manager. This role involves managing customer communications and ensuring cohesion with business objectives. Key responsibilities include overseeing multiple projects, supporting senior team communications, and driving continuous improvement. The ideal candidate will possess strong communication and organizational skills, along with experience in marketing or transformation. The position offers an inclusive work environment focused on sustainability.

Qualifications

• Experience in Transformation, Communications, Marketing, CRM, Digital, Business Strategy, Analytics or Insights.
• Able to work under pressure to set deadlines.

Responsibilities

• Manage multiple work streams and deliver communications coherently.
• Understand governance around communications and ensure compliance.
• Support senior team members in communication strategies.
• Identify opportunities for enhancing communication efforts.
• Plan and prioritise communication requests considering customer journey impacts.
• Facilitate stakeholder requirements and align to strategy.

Skills

Strong communication skills

Stakeholder management

Organisational skills

Ability to multi-task

Problem solving

Verbal and written skills

Developing communication strategies

Job description

A leading marketing agency in Birmingham is seeking an Assistant Operational Communications Manager. This role involves managing customer communications and ensuring cohesion with business objectives. Key responsibilities include overseeing multiple projects, supporting senior team communications, and driving continuous improvement. The ideal candidate will possess strong communication and organizational skills, along with experience in marketing or transformation. The position offers an inclusive work environment focused on sustainability.