Communications Manager

Southern Hospice Group; Chichester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospice organization in Sussex is seeking a Marketing and Communications Lead to oversee a team responsible for delivering communication support across hospices. This role involves project management, stakeholder engagement, and the development of marketing strategies to enhance brand awareness. The ideal candidate will have strong leadership skills and experience in a marketing communications environment. This position offers excellent benefits and the opportunity to work within a compassionate organization committed to exceptional care.

Benefits

Company pension scheme

Up to 35 days' annual leave

On-site education support

Health Shield access

Free parking

Corporate gym membership

Employee Assistance Programme

Qualifications

• Experience in leading a marketing communications team.
• Ability to manage multiple projects simultaneously.
• Strong understanding of audience insights and market research.

Responsibilities

• Lead a team of marketing and communications specialists.
• Deliver and manage key marketing and communications projects.
• Support stakeholders from across the hospices with communication needs.

Skills

Leadership

Stakeholder engagement

Marketing strategy

Communication skills

Project management

Job description

To lead a team of marketing and communications specialists in the delivery of communications support to stakeholders from across the three hospices. You'll take pride in delivering excellent customer service while ensuring your team's activity is prioritised and in line with organisational objectives. Alongside the Head of Marketing & Communications, you'll play a key role in planning and prioritisation for the wider Comms team, using your detailed stakeholder understanding, audience insight and market research to inform team plans. You'll also work to support the group and individual hospice brands, working with your team and the Head of Marketing & Communications to develop the brand strategy and ensure appropriate application of our visual identity, as well as delivering brand awareness activity as needed.

Essential criteria With the support of the Campaigns & Brand team, to deliver and manage key marketing and communications projects, campaigns and activity from inception to completion, across all available channels. Provide line management for the Account Executives, Marketing Manager and Design & Brand Manager. Lead the Account Executives in supporting stakeholders from across the three hospices with their communications needs, ranging from campaign planning and execution to supporter communications, patient information and ad hoc requests. Take, develop and interrogate marketing and communications briefs from colleagues across the hospices, supporting the Account Executives with delivery against these briefs, planning resources and identifying pinch points. Devise, develop and maintain briefing and delivery processes to ensure the efficient and effective running of the team. Meet regularly with key department managers, building strong relationships and developing schedules for projects and activity. Support the Head of Marketing & Communications with the annual and ongoing planning cycle, to ensure a clear overview of activity across the wider team. Lead on more complex projects or campaigns as needed, including activity that supports brand awareness and fosters recognition, understanding of what we do, and support in our communities. With the support of the Marketing Manager, build and maintain our market research and audience insight that supports the Account Executives and wider Marketing & Communications team in their delivery of appropriate strategies and messaging.

We warmly welcome applications from all sections of our community. We also invite applications from suitably experienced people for all industry sectors who can demonstrate the skills, ability and enthusiasm to work with a people-centric organisation like ours.

Southern Hospice Group is the largest group of hospices in Sussex and one of the largest in the UK. We are committed to providing exceptional and compassionate care to adults, children and their families across Sussex. Bringing our teams and resources together as one organisation means we can focus on new and exciting visions and plans for our people and patients and provide even greater opportunities for our workforce. St Barnabas House provides specialist palliative care to adults in the Worthing, Adur, Arun and Henfield areas through a range of services, including in-patient care and community living well services. Chestnut Tree House is the children's hospice for East and West Sussex and South East Hampshire, providing specialist palliative care for children and young people with life-limiting conditions. Martlets provides essential care to people affected by terminal illness in Brighton and Hove and surrounding areas. Our expert teams provide the very best care and support, helping patients and their loved ones to live life to the full during the precious time they have together.

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• Company pension scheme or NHS pension scheme for eligible employees
• Up to 35 days' annual leave inclusive of bank holidays
• On-site education support and study leave opportunities
• Option to access Health Shield and cover your everyday cost of healthcare for less
• Free parking, subsidised meals and various social activities
• Corporate rate gym membership, discounts with local complementary therapies and Blue Light Card
• Employee Assistance Programme
• Death in Service

Please note that we reserve the right to close this vacancy before the published closing date where applicant volume is high. This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for an Enhanced submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.