Communications Consultant

Marsh & McLennan Companies; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading financial services firm in Greater London is looking for a Communications Consultant to support various client communication projects. This client-facing role requires 3-5 years of experience in a communications-related field, and strong time management and interpersonal skills. The position allows for hybrid working, requiring attendance in the office three days per week. Join a vibrant culture that emphasizes professional development and inclusivity, contributing to impactful work for clients and communities.

Benefits

Professional development opportunities

Inclusive work culture

Career advancement opportunities

Qualifications

• 3-5 years of experience in a communications-related role, preferably in consultancy.
• Ability to work under pressure across multiple projects.
• Strong relationship-building skills.

Responsibilities

• Deliver multiple client communications projects.
• Facilitate project kick‑off meetings and workshops.
• Create and manage communication strategies.

Skills

Time management

Interpersonal skills

Copywriting fundamentals

Proactive mindset

Job description

Mercer is looking for a Communications Consultant to join our employee communications agency, Impact. If you are someone with a curious mind, who is looking for a place to flourish and innovate, this could be the role for you. The Communications Consultant is a client-facing role delivering our services to a portfolio of clients. You will work on a variety of projects, helping clients engage employees with their benefits and supporting HR change activity. This is a hybrid working role with a requirement to work 3 days per week in the London office.

We will count on you to:

• Deliver and support multiple client communications projects simultaneously.
• Facilitate project kick‑off meetings and workshops to define project scope and objectives.
• Identify communication requirements for engaging clients’ employees effectively.
• Create and manage communication strategies, including project plans and milestones.
• Maintain strong relationships with clients to open up new opportunities and support account management.

What you need to have:

• 3-5 years of experience in a communications‑related role, preferably in consultancy.
• Excellent time management skills and the ability to work under pressure across multiple projects.
• Strong interpersonal and relationship‑building skills.
• A good understanding of copywriting fundamentals, including editing and proofreading.
• A proactive mindset with the ability to challenge and ask difficult questions.

What makes you stand out:

• Previous experience in employee benefits and technology products is advantageous.
• Creativity in copywriting and ideas generation.
• Experience in facilitating meetings and ensuring relevance to the agenda.
• A self‑starter attitude with curiosity, energy, and enthusiasm.
• Ability to monitor and track financial control on projects effectively.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well‑being.

We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [e-mail].