Communication Support Worker

National Skills Agency; Cambridge; On-site; GBP 25,000 - 27,000; Full time

Job summary

An educational support organization is seeking a Communication Support Worker to assist d/Deaf and hearing-impaired learners. Responsibilities include facilitating communication in educational settings and adapting materials to enhance learning. Essential qualifications include a Level 3 Certificate in British Sign Language and experience supporting d/Deaf learners. The role offers a supportive environment focused on inclusion and professional development, with a contract that is permanent and term time only.

Qualifications

• Level 3 Certificate in British Sign Language required.
• GCSE (or Level 2) English and Maths essential.
• Experience supporting d/Deaf learners in an educational setting.

Responsibilities

• Facilitate communication between d/Deaf learners, staff, and peers.
• Support d/Deaf learners in class using appropriate communication methods.
• Liaise with teaching staff to adapt learning materials.

Skills

British Sign Language

Communication skills

Interpersonal skills

Teamwork skills

Knowledge of Deaf culture

Education

Level 3 Certificate in British Sign Language

GCSE English and Maths

Job description

Overview

Job Title: Communication Support Worker

Salary: £25,000 - £27,000 per annum (pro-rated)

Hours: 37 hours per week

Contract: Permanent, Term Time Only

Location: Cambridge and Huntingdon

We are seeking a Communication Support Worker (CSW) to support d/Deaf and hearing-impaired learners across a range of educational settings. This is a rewarding role focused on enabling equal access to learning through effective communication support.

The Role

The Communication Support Worker will be working under the guidance of the Head of Learning Support. You will facilitate communication between d/Deaf learners, staff, and peers, ensuring learners can fully access teaching, learning, and assessment.

Key responsibilities

• Supporting d/Deaf learners in class using appropriate communication methods (e.g. BSL/SSE, note-taking, lip speaking, language modification).
• Liaising with teaching staff to adapt learning environments, materials, and delivery.
• Advising staff on effective communication strategies.
• Supporting learners during exams and assessments in line with awarding body guidelines.
• Preparing and adapting learning materials, including video transcription.
• Supporting learners during trips, visits, and other off-site activities.
• Promoting equality, inclusion, and positive attitudes within the organisation.
• Committing to ongoing professional development and Deaf awareness.

About You

Essential requirements:

• Level 3 Certificate in British Sign Language.
• GCSE (or Level 2) English and Maths.
• Experience supporting d/Deaf learners in an educational setting.
• Strong communication, interpersonal, and teamwork skills.
• Knowledge of Deaf culture and awareness of reasonable adjustments.

Desirable:

• Level 3 Certificate in Communication Support for Deaf Learners.
• Level 1 Award in Deaf Awareness and Communication.
• Level 3 Award in Modifying Written English Texts for Deaf People.
• Membership of a professional body such as BATOD.

You will be flexible, reliable, and enthusiastic, with the ability to work occasional evenings, weekends, and off-site. Access to your own transport is required.

Safeguarding

The organisation is committed to safeguarding children, young people, and vulnerable adults. The successful applicant will be required to undertake an enhanced DBS check, renewed every four years.

Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds