Commercial Ops Team Lead – Transport Services

Veezu; Sheffield; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading taxi and private hire service in the UK seeks a Commercial Team Leader in Sheffield. In this role, you will manage a team focused on handling private hire bookings and ensuring operational excellence. Key responsibilities include supporting the team, coaching for performance improvements, and monitoring service levels against KPIs. Candidates should have significant team management experience and an analytical mindset, with knowledge of the transport industry being a plus.

Qualifications

• Significant experience managing teams effectively.
• Ability to analyze service levels and improve performance.
• Familiarity with the transport industry is advantageous.

Responsibilities

• Manage and support the team handling private hire bookings.
• Coach team members for performance improvements.
• Monitor service levels against established KPIs.

Skills

Team management experience

Analytical mindset

Knowledge of transport industry

Job description

A leading taxi and private hire service in the UK seeks a Commercial Team Leader in Sheffield. In this role, you will manage a team focused on handling private hire bookings and ensuring operational excellence. Key responsibilities include supporting the team, coaching for performance improvements, and monitoring service levels against KPIs. Candidates should have significant team management experience and an analytical mindset, with knowledge of the transport industry being a plus.