Commercial Manager - Broadband Acquisition

Sky; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading entertainment brand in the UK is seeking a Commercial Manager for Broadband Acquisition. The successful candidate will define commercial strategies, manage critical metrics, and optimize acquisitions across various channels. Collaboration with stakeholders is essential, especially in a hybrid work environment that combines office presence with flexible working options. The role is based in Osterley, with competitive rewards including healthcare and pension packages.

Benefits

Private healthcare

Generous pension package

Discounted mobile and broadband

Qualifications

• Inquisitive mind, comfortable in detail and high-level thinking.
• Experience in tracking and optimising key critical metrics.
• Able to draw conclusions from complex datasets.
• Focus on bringing new insights.
• Excellent interpersonal, influencing, and leadership skills.
• Capable in Excel and PowerPoint.

Responsibilities

• Set strategic direction for Broadband acquisition.
• Develop plans and forecasts for the next quarter.
• Diagnose performance issues and embed findings.
• Gather and analyse insights for strategic changes.
• Present performance reviews to senior stakeholders.
• Work with Propositions Team for new market strategies.
• Review performance of offers constantly.

Skills

Strategic thinker

Commercially astute

Analytical ability

Passion for change

Confident communicator

Workstack management

Relationship management

Microsoft Office

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Want to do the best work of your life? Make your mark at Europe's leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work - a place where you can be yourself and let your skills shine.

As the Commercial Manager for Broadband Acquisition, you will be responsible for developing and implementing the commercial strategy and planning for two distinct Broadband brands - Sky and NOW. You will work with a wide variety of partners across Trading, Marketing and Route To Market (RTM) teams to improve business performance and incorporate takeaways into future plans.

What you'll do

• Strategy set strategic direction for the Broadband acquisition business, defining pricing, promotions and media investment to step change Sky's Broadband sales
• Forecasting as part of the quarterly planning process, develop plans and forecasts for the next quarter, incorporating media, offer spend, and other overlays.
• Diagnosis work with the in‑quarter Trading teams to diagnose performance issues as they arise, and embed findings into future quarterly plans
• Insight gathering and analysing using our network of insight & research analysts as well as digital teams to help inform strategic changes
• Perform quarterly reviews working from multiple data sources to analyse what has happened and turn into a simple story for presentation to senior stakeholders
• Support on bringing new propositions to market working with the Propositions Team to produce commercial strategies, input into business cases, and incorporate into targets
• Offer Efficiency: constantly reviewing performance of offers and performance drivers. Working across Consumer Group to develop and align plans with other product lines such as Sky TV and Sky Mobile.
• Build and manage relationships with key stakeholders in the Broadband Trading / RTM teams and other product areas across the organization

What you'll bring

• Strategic thinker - with an inquisitive mind, comfortable in the detail & at a high level
• Commercially astute - experience of tracking and optimising a set of key critical metrics
• Analytical ability - able to draw simple conclusions from complex datasets
• Passion for change - constant focus on bringing new insights to the table
• Confident communicator - able to turn analysis into stories tailored to the audience
• Workstack management - great at multi‑tasking different workstreams, balancing here and now with long‑term strategy
• Relationships - exceptional interpersonal, influencing & relationship and leadership skills
• Microsoft office - capable in both Excel analysing data, and PowerPoint presenting the insight and story

Team Overview:

We bring the best from the global market into Sky - we buy technology, marketing, corporate, operational services and editorial production solutions. We are an international team working with our stakeholders our partners to curate the most effective and efficient customer‑led operating model. High ethical standards are embedded in our team, and we engage our supply chains in creating a sustainable future!

The Rewards:

• Sky Q, for the TV you love all in one place
• A generous pension package
• Private healthcare
• Discounted mobile and broadband

Where you'll work:

We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.

We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process.

Your office base:

Osterley

Our Osterley Campus is a 10‑minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers.

On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

Inclusion:

Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, so we're happy to discuss flexible working!

And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.