Commercial Analyst - West Midlands

Diamond Bus Ltd.; West Midlands; On-site; GBP 25,000 - 35,000; Full time

Job summary

A public transportation company in the West Midlands seeks a Full-Time Data Administrator to manage KPIs and dashboards, maintain data systems, and implement service changes. The role requires strong communication and analytical skills, along with proficiency in Microsoft Office. Ideal candidates are self-motivated and flexible, with a commitment to compliance and improvement initiatives.

Responsibilities

• Ensure accurate KPIs and dashboards for management teams.
• Maintain internal data systems for accuracy.
• Implement service changes and ticketing schemes.
• Provide insights for performance improvement.
• Produce data reports for stakeholders.
• Ensure compliance with legal requirements.
• Engage with Local Authorities for improvement plans.

Skills

Reliable

Self-motivated

Effective communication skills

Excellent knowledge of Microsoft Office

Ability to work independently and in a team

Flexible and co-operative

Job description

Hours: Full Time, Permanent

Job Description

Responsibilities

• Ensure accurate KPIs and dashboards are provided for the depot management team and regional senior management team, including presenting these to the relevant managers/directors and highlighting pertinent issues
• Maintenance of internal data systems to provide accurate information being fed through to ticket machines and external sources
• Implement service/timetable changes or new ticketing schemes and work with the commercial team to ensure seamless integration with the web system and ticketing systems
• Provide insights to review performance and trends with the aim to suggest improvement measures
• Produce regular data reports to provide to external stakeholders and internal stakeholders
• Ensure the business is in line with legal requirements from the Department for Transport or contractual obligations with Local Authorities
• Engage with Local Authorities for data provision or service improvement plans to maximise public usage and business profitability
• Assist the administration team with submitting service registration and providing data for invoices
• Work closely with commercial team to ensure timely submission of prices for tenders and contractual proposals
• Assist the company with any other commercially related tasks within your competency level
• Assists the scheduling commercial officer with producing legally compliant schedules, service timetables, and mapping systems

Hours of Work

You are required to work 40 hours per week (Monday to Friday). A flexible approach toward working hours is required to ensure effective cover throughout each day of operation

Health and Safety

Employees are required to comply with all Statutory/CompanyHealth & SafetyPolicies and Procedures.

Preferred Skills

• Reliable, conscientious with the ability to take ownership of issues
• Self-motivated with a positive “can do” attitude to all tasks
• Effective communication skills, both written and verbal with the ability to analyse reports and identify issues
• Excellent knowledge and understanding of Microsoft Office
• Ability to work on own initiative as well as part of a team
• Ability to demonstrate a flexible and co-operative approach towards changing business needs

Apply Today!

For more information and to apply for this role, please visit:

Closing Date for applications: 24 th October 2025