Commercial Account Handler

Elite Staffing Solutions; Oxford; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading insurance firm near Reading is seeking an experienced Account Handler. You will provide dedicated support to Account Executives and deliver exceptional service to clients. Candidates should have a strong background in Commercial Insurance and excellent customer service skills. This full-time role offers a hybrid working model with competitive compensation and opportunities for advancement.

Benefits

Fun working environment

Competitive package

Career opportunities

Qualifications

• 3+ years experience in dealing with Commercial Insurance.
• Excellent administrative skills and background.
• Working knowledge of the current insurance market.

Responsibilities

• Provide advice on suitable policies and risk management.
• Process and negotiate with clients and underwriters.
• Issue relevant documentation, ensuring accuracy.

Skills

Commercial Insurance experience

Excellent administrative skills

Customer service skills

Communication skills

Knowledge of FCA, DPA

Job description

Overview

Our client is a successful and renowned insurance broker with a hunger for development. They deal with all types of general insurance and are passionate about providing a professional service with a personal touch. They are going through an exciting time of development making this a superb time to join. In terms of their staff, they require experienced and knowledgeable insurance professionals who enjoy having the opportunity to express themselves and develop.

The Role

We are seeking an Account Handler to join the organisation, based near Reading. This is a full time permanent post, attracting a salary dependent on experience and qualifications. The company also offer a hybrid working policy with only 2 days being in the office a week.

The Role Purpose

The purpose of the role is to provide a dedicated support to a team of Account Executives and deliver a quality service to new and existing customers.

Responsibilities

• Provide appropriate advice on suitable policies and risk management
• Processing of and negotiating with clients and underwriters on new business and renewals
• Issuing of relevant documentation, ensuring it is accurate and compliant
• Assisting in the handling of claims
• Supporting the Account Executives
• Providing exceptional service to customers and building strong, long-term relationships

Qualifications

• Experience in dealing with Commercial Insurance (3 years experience preferred)
• Excellent administrative skills and background
• Working knowledge of the current insurance market
• Excellent customer service skills
• Proven track record of retention
• Passion for customer services and professionalism
• Excellent communication skills
• Knowledge of FCA, DPA etc.

In return you can expect a fun working environment, competitive package and future career opportunities.

Elite Staffing Solutions are acting as an Employment Agency on this vacancy.