Club Operations Leader — People‑First Manager

Planet Fitness - United FP Management, LLC; Scotland; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading fitness franchise is seeking a Club Manager to oversee club operations in the UK, ensuring a welcoming and effective member experience. Responsibilities include hiring and onboarding staff, scheduling, managing performance, and maintaining a safe environment. Candidates should have customer service experience and a passion for fitness. The compensation is competitive at $16.10 per hour, with benefits including medical insurance and free membership.

Benefits

Medical Insurance

Vacation/Holiday Pay

Free Black Card Membership

Employee perks and discounts

Qualifications

• 6-12 months of experience in a customer service environment is preferred.
• Must be 18 years of age or older.
• Ability to pass a background check.
• Willing to become CPR/AED Certified.

Responsibilities

• Oversee club operations for member experience.
• Coordinate hiring and onboarding of team members.
• Create staff schedules and ensure coverage.
• Manage team member performance and resolve concerns.
• Promote a safe and healthy workplace.

Skills

Customer service

Leadership

Communication

Conflict management

Job description

A leading fitness franchise is seeking a Club Manager to oversee club operations in the UK, ensuring a welcoming and effective member experience. Responsibilities include hiring and onboarding staff, scheduling, managing performance, and maintaining a safe environment. Candidates should have customer service experience and a passion for fitness. The compensation is competitive at $16.10 per hour, with benefits including medical insurance and free membership.